Shift Supervisor
Robinson FSUPittsburgh, Pennsylvania, United States, 1527530+ days ago
Job type
- Full-time
Job descriptionExperience : Ability to work efficiently in a fast-paced environment with previous management or supervisory experience preferred. People Skills : Strong interpersonal skills with a commitment to serving and supporting team members. Customer Service : Strong dedication to superior customer service and problem resolution. Performance Management : Ability to manage team member behavioral and performance issues effectively. Technical Skills : Knowledge of computer and internet-based software and hardware is preferred. Team Environment : Ability to work collaboratively in a team setting with shared ownership and responsibility. Certification : State of Washington Food Handlers card (or equivalent certification can be obtained after hiring). Attitude : Positive, proactive, and committed to upholding Chick-fil-A's standards of excellence. Opportunities for career growth and development. Paid time off with tenure. Healthcare access and subsidies (for eligible roles). Sundays off, with occasional team meetings. Direct communication with the Operator. Competitive pay. And more!
Overview :
At Chick-fil-A, we are seeking a proactive and dedicated Shift Supervisor to oversee daily restaurant operations, manage team performance, and ensure exceptional customer service. As a Shift Supervisor, you'll be a key player in maintaining our high standards, resolving customer concerns, and leading the team to success.
Responsibilities :
- Cash Management : Handle daily cash responsibilities, including balancing registers and processing transactions.
- Inventory Oversight : Monitor and manage daily inventory needs, ensuring adequate stock levels and ordering supplies as required.
- Customer Service : Engage with customers to address and resolve complaints, ensuring a positive dining experience.
- Goal Management : Own and manage daily, weekly, and monthly goals to drive restaurant performance and meet targets.
- Shift Organization : Oversee day-to-day business activities, including shift organization and addressing restaurant needs.
- Team Management : Supervise team member performance, handle staffing needs, and address behavioral and performance issues.
- Catering Orders : Execute catering orders and manage unique customer needs to ensure timely and accurate service.
- Team Support : Foster a positive work environment and support team members in their roles.
Qualifications & Requirements :
Benefits :
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Shift Supervisor • Pittsburgh, Pennsylvania, United States, 15275