Desktop Support Technician

Our healthcare client unit is looking for 1 (possibly 2) Support Technicians to provide break / fix support and device upgrade help. This resource will be helping to support proprietary hardware that the team has built and sold commercially to specialty pharmacy customers. These devices provide inventory management and dispensing of specialty pharmaceuticals (predominantly oncology drugs).

This position will be 6 months to start after which the customer will either further extend the contract or explore hiring the consultant.

Candidates will be tasked with the following :

1. Maintains, analyzes, troubleshoots, and repairs computer-based systems, hardware and computer peripherals at customer sites and at company locations.

2. Performs duties such as planning, assigning and directing work; addressing complaints and resolving problems.

3. Documents, maintains, upgrades or replaces customer hardware and software systems.

4. Installs software and peripherals, troubleshoots hardware, software and networking problems at customer sites and locations.

5. Interfaces with customer network resources to resolve ABC hardware operation issues.

6. Independently conducts application training for ABC associates and / or customers.

7. Resolves customer PC hardware and software problems.

8. Adheres to standards and procedures for project reporting, problem resolutions, and documentation.

9. Facilitates classroom training as needed.

10. Conducts product presentations and demos to current and potential customers as needed.

11. Manages customer product implementation projects.

12. Manages company expenses appropriately and works with management to identify cost saving opportunities in field support.

13. Performs related duties as assigned.

Must be able to lift up 35 pounds.

• Skills

Desktop, Support, Troubleshooting, Hardware, Windows

• Top Skills Details

Desktop Support, Troubleshooting, Hardware, Windows

• Additional Skills & Qualifications

Communication skills and ability to work within a team setting

Must be able to lift up 35 pounds.

• Experience Level

Intermediate Level

• Job Type & Location

This is a Contract position based out of Dothan, AL.

• Pay and Benefits

The pay range for this position is $22.00 - $28.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Dothan,AL.

• Application Deadline

This position is anticipated to close on Nov 21, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.