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General Manager (or Management Couple)

General Manager (or Management Couple)

The Vesta GroupEureka Springs, AR, US
7 hours ago
Job type
  • Full-time
Job description

Job Description

🌿 General Manager (or Management Couple)

The Forest Springs Hotel & Spa — Eureka Springs, AR

Live, Lead, and Thrive in the Ozark Mountains

On-Site Residency Required

www.thevestagroupco.com

✨ About the Opportunity

The Vesta Group™ is leading the transformation of a 59-room boutique wellness resort in the Ozarks — a destination where design, nature, and hospitality converge.

From forest-view saunas and cold plunges to creative communal spaces, every detail is being reimagined to restore balance and inspire connection.

We’re seeking a hands-on General Manager (or Management Couple) who will live on-site , lead daily operations, and bring this vision to life.

This is a rare opportunity to build something meaningful from the ground up and lead with heart, precision, and creativity.

🌱 Our Core Values

At The Vesta Group™, everything we do is guided by three principles that define our culture and leadership style :

Care as Craft

  • Ownership
  • Kaizen

Care as Craft — We approach every detail with intention, blending beauty, warmth, and precision.

Hospitality is not a checklist — it’s our art form. Every guest interaction, every system, and every space should feel thoughtfully designed and executed with pride.

Ownership — We act like builders, taking full responsibility for outcomes and excellence.

We wear any hat required to get the job done — from leading strategy meetings to setting up a firepit for guests. No task is beneath us when it serves the vision and the guest.

Kaizen — We grow 1% better every day through reflection, learning, and evolution.

We believe in constant improvement — in our people, our systems, and our spaces. Every challenge is an opportunity to refine and elevate.

Lead with care. Build with pride. Grow every day.

🧭 Your Role

As the on-site heartbeat of The Forest Springs Hotel & Spa , you will :

  • Lead with Care as Craft — elevate every detail of the guest journey, from first impression to farewell.
  • Operate with Ownership — manage budgets, staffing, marketing, and maintenance as if the property were your own.
  • Practice Kaizen — build systems for continuous improvement, innovation, and feedback.
  • Recruit, train, and inspire a small, high-performing team aligned with our values.
  • Manage financial performance, including payroll, vendor relations, and P&L targets.
  • Implement KPIs and dashboards for guest satisfaction and operational excellence.
  • Build meaningful relationships with guests, staff, and local partners to strengthen the property’s ecosystem.
  • 💰 Compensation

    Individual GM : $40,000–$80,000 base + on-site housing + performance bonuses

    (Estimated total package : $60,000–$100,000+)

    Management Couple : $60,000–$90,000 combined base + on-site housing + performance bonuses

    (Estimated total package : $85,000–$115,000+)

    🏡 Includes furnished on-site housing (valued at $18,000–$25,000) and performance bonuses tied to profitability, occupancy, and guest satisfaction.

    🌿 About The Vesta Group™

    With millions in assets under management, The Vesta Group™ transforms unique properties into design-driven, experience-based boutique hotels blending wellness, adventure, and creativity.

    Our mission : to create spaces where people slow down, reconnect, and remember who they are.

    📍 About Forest Springs Hotel & Spa

    Located in the heart of Eureka Springs, Arkansas , The Forest Springs is being reimagined into a boutique wellness retreat that connects guests to nature, community, and design.

    Eureka Springs is a vibrant Victorian village surrounded by natural beauty — known for :

  • World-class mountain biking trails
  • Crystal-clear lakes and rivers for kayaking and paddleboarding
  • Caves, hot springs , and forest hikes in the Ozarks
  • A thriving arts, music, and wellness scene with festivals year-round
  • Over a million visitors come each year for its mix of history, creativity, and adventure — a truly one-of-a-kind destination.

    🌺 What You’ll Do

  • Oversee all daily operations : front desk, housekeeping, maintenance, and guest services.
  • Take a hands-on approach — from welcoming guests to resolving a small maintenance issue.
  • Recruit, train, and lead a lean, empowered team .
  • Manage budgets, P&L, and performance metrics.
  • Maintain the property’s appearance, safety, and functionality .
  • Collaborate with ownership on marketing, storytelling, and brand execution.
  • Deliver exceptional experiences that drive 5-star reviews and repeat stays.
  • 🌳 What We’re Looking For

  • Proven success as a General Manager or Assistant GM in boutique hotels, inns, or resorts.
  • A hands-on, adaptable leader who leads by example.
  • Strong financial management and operational skills.
  • Excellent communicator with a calm, confident presence.
  • Willingness to live on-site full-time and integrate into the local community.
  • For couples : complementary skills in operations, maintenance, and guest relations are ideal.
  • 🌄 Why You’ll Love It Here

    This isn’t just a management role — it’s a lifestyle adventure in one of the most beautiful small towns in America.

    You’ll wake up surrounded by trails, lakes, and forest views , with the freedom to shape the guest experience and lead with heart.

    Be part of The Vesta Group’s growing portfolio of design-driven boutique hotels redefining experiential hospitality across the U.S.

    🚀 Apply Now

    If this sounds like your dream role, we’d love to meet you.

    Please apply via our Google Form below :

    👉 Apply Here :

  • LSg / viewform
  • Couples : Please submit both résumés and include a short note explaining how you’d divide responsibilities.

    🔥 Ready to build something special?

    Apply today and help us shape the next great boutique resort experience at The Forest Springs Hotel & Spa.

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    General Manager • Eureka Springs, AR, US

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