Application Support Admin

Position Title : Application Support Administrator

Location : Miami, FL

Clearance Requirements : None

Position Status : Contract-to-Hire

Pay Rate : $53-$60 / hour (W2)

Onsite Requirement : Fully onsite | Monday-Friday | 9 : 00 AM-6 : 00 PM

Position Overview

We are seeking a skilled Application Support Administrator to provide hands-on administration, support, and optimization of our organization's cloud-based business applications. This role ensures operational efficiency, secures user access, and supports the productivity of 300+ employees across Sales, Finance, HR, Legal, Events, and Client Success.

The ideal candidate is highly collaborative, technically proficient, and thrives in fast-paced, high-growth environments. You will balance daily support and troubleshooting with process improvement initiatives , helping the business optimize workflows and ensure application integrity.

Key Responsibilities

Application Support & Administration

• Provide Tier 2 / 3 support for core business applications, including Okta, JAMF, Zoom Enterprise, Google Workspace, NetSuite, Zendesk, PandaDoc, JotForm, HubSpot, and Aloware .
• Administer Okta SSO policies, user provisioning / deprovisioning, MFA configurations, and group memberships.
• Manage Apple device fleet via JAMF and Apple Business Manager, including remote commands, compliance, and profile updates.
• Troubleshoot application issues related to access, configuration, or performance.

Workflow Optimization & Automation

Reporting & Analytics

Training & Documentation

Collaboration & Vendor Management

Required Qualifications

Okta (SSO, provisioning, MFA, app assignments)

Preferred Qualifications

Why Work With Seneca Resources

At Seneca Resources , we connect professionals with meaningful work while supporting career growth. We provide :

Seneca Resources is an Equal Opportunity Employer , committed to fostering a diverse and inclusive workforce. All qualified candidates are encouraged to apply.