Senior Manager - Artificial Intelligence Agentic Workforce and Orchestration Strategy

Senior Manager, Ai Agentic Workforce & Orchestration Strategy

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Role Overview

Toyota's Enterprise AI Department is looking for a passionate and highly motivated Senior Manager, AI Agentic Workforce & Orchestration Strategy.

The primary responsibility of this role is to design and drive Toyota's enterprise strategy for humanAI collaboration, defining how employees and AI agents work together to improve operations, elevate decision-making, and unlock productivity across every business unit. The person in this role will operate as a senior individual contributor who sets the cross-company blueprint for AI-enabled work, partners with divisional leaders to localize and deploy it, and establishes the measures that prove impact and guide continuous improvement.

Reporting to the General Manager, AI Engineering & Ethics, the person in this role will support the Enterprise AI department's objective to accelerate AI adoption across Toyota's operations, enhancing efficiency and creating impactful AI-driven solutions.

This position is based in Plano, TX. The selected candidate will be expected to reside within a commutable distance of this location.

Key Responsibilities

Define the enterprise operating model for humanAI collaboration : roles, responsibilities, interaction patterns, escalation and oversight, and guardrails for safe and effective use.

Lead the strategy and governance for AI orchestration frameworks (e.g., Model Context Protocol and future context or coordination architectures) : define how contextual data, tools, and agent capabilities are standardized, orchestrated, and version-controlled across divisions; establish enterprise principles for scalable AI interoperability.

Map and prioritize high-value workflows across divisions; design target-state processes that blend human expertise with AI and automation; build adoption playbooks and rollout plans.

Specify the AI agent orchestration layer requirements, including task routing, handoffs, human-in-the-loop checkpoints, quality gates, and performance telemetry.

Establish enterprise change framework : capability maturity model, training curricula, role-based enablement, coaching plans, and certification for AI-augmented roles.

Build the value measurement system : baseline current-state KPIs, define outcome and efficiency metrics, instrument pilots, and run controlled rollouts to validate impact and ROI.

Partner with HR, Operations, IT, Legal, Privacy, and Responsible AI to align policies, job architectures, competency models, and safeguards; ensure auditable evidence and compliance.

Develop a portfolio roadmap and sequencing plan by division; design lighthouse pilots, scale-up criteria, and playbooks to accelerate adoption across business units.

Qualifications

Bachelor's degree or equivalent experience in Computer Science, Engineering, Business Administration, or a related field.

Minimum of 10+ years leading enterprise-wide operating model or workforce transformation programs with measurable outcomes across multiple business units.

Delivered at least three large-scale process redesigns that achieved quantified improvements in cost, quality, or cycle time, validated by before-and-after KPIs.

Demonstrated experience specifying and deploying human-in-the-loop or workflow orchestration systems, including measurement plans and operational guardrails.

Built and executed change enablement at scale for 500+ employees, including role-based training, adoption targets, and effectiveness metrics.

Authored enterprise playbooks and standards adopted by 3+ divisions, with governance mechanisms for sustainability and continuous improvement.

Added bonus if you have : Prior design and rollout of AI agents or automation frameworks integrated with enterprise systems, achieving statistically significant productivity or quality gains. Experience in automotive, manufacturing, supply chain, retail, or field operations with demonstrated alignment to safety, compliance, and quality management systems. Created capability maturity models and competency frameworks for AI-augmented roles, including assessment and certification. Led multi-phase pilot programs with control groups and achieved documented ROI within two quarters from initial deployment. Relevant certifications in AI project management or delivery preferred.

What We'll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include :

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota, regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools, and more
• Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.