Benefits Analyst

Benefits Analyst

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important around here TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Be part of the 'Bou Crew!

Position Overview

The Benefits Analyst at Caribou Coffee is responsible for designing, developing, and administering benefits programs that support the health, well-being, and financial security of our team members. You'll collaborate closely with HR partners, vendors, and internal stakeholders to ensure our benefits offerings are competitive, compliant, and aligned with company values. This position plays a key role in educating team members about their benefits, driving engagement, and supporting the overall human resources strategy.

You will analyze, evaluate, and manage benefit programs including health and welfare, retirement, leave of absence, wellness, and voluntary benefits. You'll ensure programs are administered accurately and efficiently, while maintaining compliance with applicable laws and regulations.

Core Responsibilities

Health & Welfare Benefits Administration

• Administer and support medical, dental, vision, life, disability, and voluntary benefit programs.
• Partner with vendors and brokers to ensure smooth operations and resolve escalated issues.
• Support annual open enrollment process, including system testing, communications, and employee support.
• Maintain and update benefits-related policies, procedures, and documentation.
• Monitor benefit utilization and trends to inform strategy and vendor management.
• Manage employee perks programs including sabbatical offerings, employee discounts, wellness offerings, and other non-traditional benefits, ensuring alignment with company culture and employee engagement goals.

Retirement & Financial Wellness

Leave of Absence & Compliance

Benefits Education

Data & Reporting

Skills and Requirements :

Qualifications : Required :

Preferred :

Physical Requirements :

The physical requirements for this position include sitting, standing, bending, lifting, and moving intermittently during working hours. These physical requirements must be accomplished with or without reasonable accommodation.

The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.