As a Logistics Coordinator at Giltner, you'll be the driving force behind building and securing carrier capacity. You'll actively market the Giltner brand, develop strong relationships with carriers, and qualify them based on our standards. Your mission : ensure every load is covered—whether by internal assets or trusted external partners—while delivering on client expectations with precision and reliability.
JOB RESPONSIBILITIES
- Develop and manage a network of outside carriers to ensure adequate capacity for their assigned market.
- Negotiate with carriers to meet margin requirements and ensure maximum profitability.
- Ensure customer satisfaction and adequate service levels where freight is picked up and delivered using safe, reliable carriers.
- Manage all freight in transit by obtaining adequate updates from carriers / drivers to monitor movement and ensure on-time delivery.
- Meets or exceeds margin and revenue goals for their assigned clients.
- Solicit new lanes through spot / contracted rates from the assigned client base.
COMPETENCIES
Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.Collaborating - Working with others to help a team or group achieve its goals.Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using the newly gained knowledge and skill on the job and learning through their application.Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.REQUIREMENTS
Experience in B2B sales in transportation / logistics or similar technical industryExcellent communication and customer service skillsAbility to read, analyze and interpret general business data and reportsAbility to write reports, business correspondence, and implementation documentsAbility to effectively present information and respond to managers, clients, customers, and othersStrong presentation skills over the phone, through written communication, and in personAbility to identify problems, collect data, establish facts and draw valid conclusionsSome after hours or weekend work as required by customer demands or seasonality typical in the transportation industryFluent in Microsoft products with an emphasis on Word and ExcelValid Driver's LicenseWe are a drug free work environmentEMPLOYEE BENEFITS
Competitive base pay, commissions and, bonus programUnlimited vacation time50% Company paid health insuranceAflac insurance productsCompany match retirement account through Edward JonesHigh energy fun environment with advancement opportunitiesJob-related training programsCORE VALUES
Never Give Up
Think big. Have tenacious intensity and a relentless drive to win.Service Obsession
Be fascinated with our customers and providers. Be memorable to them with radical service.Win Fast
Fast is better than slow. Deliver results despite setbacks. Most failed actions can be reversed.Be Great
Commit to an adventurous and curious mindset. Challenge everything even when it's uncomfortable.Faith
We must not get tired of doing good, for we will reap at the proper time if we don't give up.Transparent Integrity
Be yourself, commit to ideas, and say what you mean with culminating honesty.