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Patient Coordinator

Patient Coordinator

Monument StaffingBoston, MA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Our client, a major hospital in Boston with a fantastic reputation, is seeking a Patient Coordinator to support administrative and customer service functions.

The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience to make an impact with a healthcare organization that is helping to save lives.

  • This a hybrid position requiring 4 days onsite, 1 WFH (after the training / probationary period).
  • Must be able to commute to Boston (parking is limited but very accessible via public transportation).

Key Responsibilities

  • Appointment Scheduling & Management -Booking and managing patient appointments, balancing patient needs with provider availability.
  • Patient Communication- Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.
  • Administrative Tasks- Registering new patients, completing necessary paperwork, and ensuring patient information is submitted for coding and billing.
  • Care Coordination- Helping patients navigate their treatment plans, connecting them with resources, and managing any administrative or clinical needs.
  • Financial & Insurance Support- Handling inquiries related to insurance, explaining benefits, and processing information for billing.

    • Requirements

  • BA / BS Degree preferred
  • 1-2 years of administrative or customer service experience ideal
  • Excellent verbal and written communication skills
  • Computer skills including the Microsoft Office Suite
  • Long-term interest in working in a healthcare setting
  • Full Job Description will be shared prior to an interview with my client
  • Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered
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    Patient Coordinator • Boston, MA, US

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