Talent.com
988 Call Center Attendant - 2nd Shift

988 Call Center Attendant - 2nd Shift

North Central Mental Health Services, Inc.Columbus, OH, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

North Central operates the largest 988 Call Center in Ohio.  People struggling with mental health crises can call 988, a new, national hotline number focused on providing lifesaving suicide prevention and crisis services.  The 988 network is made up of over 200 call centers nationwide receiving calls, chats and texts from people in crisis connecting  callers with specialists trained to assist with mental health crises, including psychotic symptoms and substance abuse.

This is non-exempt, full-time position reporting to the Suicide Prevention Services Coordinator.   Work week availability is required 7-days, Sunday through Saturday.  This means you can be scheduled to work any day of the week, including weekends.  Shifts will be completed on site . Must successfully complete required training.

  • 2nd Shift :   3 : 00 p.m.-11 : 00 p.m.

Rate of pay is $22.00 hourly. Training is required and provided.

Key Functions

  • Provide coverage for 988 directed calls to our Suicide Prevention hotline during shift hours weekly (40 hours); will include weekend hours either on a rotational basis or permanently scheduled, if preferred.
  • May including initiating and responding to emergency service departments such as fire, police or social service organizations to assist survivors and execute trauma-informed crisis stabilization techniques.
  • May actively participate in training other Suicide & Lifeline employees or provide silent monitoring of calls during active sessions.
  • Report issues requiring resolution through electronic means, as necessary.

    • Requirements

  • High School Graduate (or equivalent); Bachelor's degree preferred
  • Steady consistency to report timely and fulfill duties
  • Willingness to successfully complete paid Suicide Prevention training program requirements for preparedness
  • Ability to demonstrate and maintain poise
  • Computer experience, including MS Office products and email

    • Perks

  • Electronic Onboarding
  • Team-Oriented Environment
  • Excellent Health, Dental and Vision Care Coverage Options
  • Employer Paid Life Insurance, Long-Term Disability and AD&D Coverages
  • Supplemental Life Purchase Options
  • Ancillary Benefits to Include Long-Term Care and Whole Life Options
  • 401(k) and Roth Plans with Employer Matching & Discretionary Contributions
  • Generous Paid Vacation, Holidays, Sick and Personal Days
  • Mileage Reimbursement at the Federal rate
  • Free Parking
  • North Central is a Federal Student Loan Forgiveness Participant
  • Referral Bonuses
  • CARF Nationally Accredited Establishment
  • Serving Franklin County for over 50 years
  • Acknowledged Among Top Non-Profit Organizations

    • Background and reference checks will be conducted. Individuals are not considered applicants until they have completed an application and completed an on-site interview. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE / AA

    IND123 LP

    Create a job alert for this search

    Attendant 2Nd Shift • Columbus, OH, United States

    Related jobs
    • Promoted
    988 Call Center Attendant - 2nd Shift

    988 Call Center Attendant - 2nd Shift

    North Central Mental Health Services, Inc.Columbus, OH, US
    Full-time
    North Central operates the largest 988 Call Center in Ohio.People struggling with mental health crises can call 988, a new, national hotline number focused on providing lifesaving suicide preventio...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoordashMount Sterling, Ohio, US
    Full-time +2
    Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. DoorDash is the #1 category leader in food delivery, food pickup, and c...Show moreLast updated: 11 hours ago
    • Promoted
    Center Clinical Director, Associate

    Center Clinical Director, Associate

    ChenMedFulton, OH, US
    Full-time
    We’re changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire o...Show moreLast updated: 30+ days ago
    • Promoted
    Hurricane Relief Call Center Representative

    Hurricane Relief Call Center Representative

    MCIColumbus, OH, US
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 17 days ago
    • Promoted
    Call Center Agent (Mexico)

    Call Center Agent (Mexico)

    24 Hours GroupColumbus, OH, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 19 days ago
    • Promoted
    988 Call Center Attendant - 3rd Shift

    988 Call Center Attendant - 3rd Shift

    North Central Mental Health Services, Inc.Columbus, OH, US
    Full-time
    North Central operates the largest 988 Call Center in Ohio.People struggling with mental health crises can call 988, a new, national hotline number focused on providing lifesaving suicide preventio...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Call Center Representative

    Call Center Representative

    SPECTRUMColumbus, OH, US
    Full-time
    This role requires the ability to work lawfully in the U.Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and...Show moreLast updated: 10 hours ago
    • Promoted
    Call Center Agent (Canada)

    Call Center Agent (Canada)

    24 Hours GroupColumbus, OH, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 19 days ago
    • Promoted
    Call Center Agent (Paraguay)

    Call Center Agent (Paraguay)

    24 Hours GroupColumbus, OH, US
    Full-time
    Responsible for managing a whole lot of incoming and outgoing calls in the operations.Identify the needs of client and find solution to it. Answering inbound calls, converting them to leads, and lat...Show moreLast updated: 19 days ago
    988 Call Center Shift Supervisor - 2nd Shift

    988 Call Center Shift Supervisor - 2nd Shift

    North Central Mental Health Services, Inc.Columbus, OH, United States
    Full-time
    Quick Apply
    North Central operates the largest 988 Call Center in Ohio.People struggling with mental health crises can call 988, a new, national hotline number focused on providing lifesaving suicide preventio...Show moreLast updated: 13 days ago
    • Promoted
    Licensed Crisis Clinical Supervisor : Mobile Response and Stabilization Services (MRSS)

    Licensed Crisis Clinical Supervisor : Mobile Response and Stabilization Services (MRSS)

    Applewood CentersLondon, OH, US
    Full-time
    Under the supervision of the Mobile Response Stabilization Program Manager, the Licensed Shift Supervisor will take and assign crisis calls from the 24 / 7 hotline to have clinicians respond face to ...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Crisis Therapist : Mobile Response and Stabilization Services

    Licensed Crisis Therapist : Mobile Response and Stabilization Services

    Applewood CentersLondon, OH, US
    Full-time
    The MRSS Licensed Crisis Therapist will provide mobile response and stabilization services to youth (age 2-20) and families who have called the crisis hotline with a family identified crisis.The MR...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoordashMount Sterling, Ohio, US
    Full-time +2
    Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. DoorDash is the #1 category leader in food delivery, food pickup, and c...Show moreLast updated: 11 hours ago
    • Promoted
    Disaster Relief Call Center Representative

    Disaster Relief Call Center Representative

    MCIColumbus, OH, US
    Full-time
    Hurricane Relief Agent Position.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitm...Show moreLast updated: 17 days ago
    • Promoted
    • New!
    Field Based Community Health Worker -Union County, OH

    Field Based Community Health Worker -Union County, OH

    UnitedHealthcareMarysville, Ohio, US
    Full-time
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...Show moreLast updated: 11 hours ago
    • Promoted
    Call Center Agent (Argentina)

    Call Center Agent (Argentina)

    24 Hours GroupColumbus, OH, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    Call Center Representative ($20 PH starting)

    Call Center Representative ($20 PH starting)

    SPECTRUMColumbus, OH, US
    Full-time
    This role requires the ability to work lawfully in the U.Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and...Show moreLast updated: 10 hours ago
    • Promoted
    Oncologist

    Oncologist

    CommonSpirit HealthLondon, US
    Full-time
    Job Summary and Responsibilities.Understand, support, and implement the mission of the facility to deliver health care to those in need in the performance of all job responsibilities.Ensure that pa...Show moreLast updated: 30+ days ago