Front Desk Associate- Closers
This position will be responsible for the day-to-day operations of the Front Desk including closing the club, the processing of guest check ins, member retention and maintaining quality customer service.
Duties and Responsibilities :
- Executes procedures as outlined by front desk manual
- Answer phones, take messages and transfer calls
- Knowledgeable of Clubs amenities and surroundings
- Communicates kindly and sincerely using members name
- Attends all staff and club meetings and events
- Establish and maintain professional relationships with members and staff
- Ensures front desk is clean, maintained and organized at all times
- Ability to respond quickly and appropriately to emergency situations
Expectations :
- Present a professional demeanor at all times when representing the Genesis Health Clubs
- Provide input in developing strategies to support club goals and objectives
- Ability to respond to common inquiries or complaints from members
Job Requirements :
- Available to work weekends and evenings and holidays
- Must hold current CPR certification or obtain within 60 days of start date
- Ability to work well with others
- Experience in cash handling and credit cards
- Customer service abilities
Physical Requirements :
- Ability to stand for long periods of time
- Ability to lift up to 35 pounds
- Ability to communicate with guests and other associates, including reading, writing and speaking
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At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests. We are looking for a highly motivated individuals to join our Front Desk team. While chec...
Front Desk Associate
At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests. We are looking for a highly motivated individuals to join our Front Desk team. While chec...
Front Desk Associate- Closers
This position will be responsible for the day-to-day operations of the Front Desk including closing the club, the processing of guest check ins, member retention and maintaining quality customer service. Executes procedures as outlined by front desk manual. Ensures front desk is clean, maintained an...
Front Desk Associate- Closers
This position will be responsible for the day-to-day operations of the Front Desk including closing the club, the processing of guest check ins, member retention and maintaining quality customer service. Executes procedures as outlined by front desk manual. Ensures front desk is clean, maintained an...
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