Data Center Technician
Overview
Penguin Solutions Professional Services provides essential engineering services for the integration, configuration, and deployment of complex, integrated environments involving high-performance computing, cloud, and enterprise systems.
This position requires excellent customer service skills along with strong technical skills to install, document, configure, troubleshoot, and repair the deployed solutions.
Responsibilities
- The individual in this position will work independently and as part of a team to build, install, and troubleshoot complex computer and network systems.
- Perform in-factory and on-site racking and cabling, systems configuration, and systems verification
- Assist local technical support and repair engineers
- Test and troubleshoot computer hardware and network issues
- Fully document processes, procedures, and all work performed.
- Participate in growing Penguin Solutions’ technical capabilities through knowledge-sharing and team activities.
- Lifting and carrying up to 30 lbs.
- Travel up to 60% required
Qualifications
- Minimum of two years of experience in service installation of CAT6 and fiber cables
- Hands-on experience building or repairing compute servers
- Familiarity with data center settings
- Familiarity with Linux preferred but not required
- US citizenship required
- Valid driver’s license
- High school diploma or equivalent
- Ability to communicate clearly and effectively
Location
We are looking for someone based in the Dallas, Texas area willing to travel up to 60% of the time.
Compensation & Benefits
The pay range that the Company reasonably expects to pay for this position in Houston, Texas is $63,000 - $82,000; the pay ultimately offered within the expected range may vary based on business considerations, including job-related knowledge, skills, experience, and education.
The position is bonus-eligible, and there are medical, dental, and vision benefits available. There is a 401k saving plan and other benefits, such as Paid Time Off, Life Insurance, and an Employee Assistance Plan.
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