Human Resources & Education Assistant

JOB TITLE : Human Resources & Education Assistant, Explore Charleston

DEPARTMENT : Finance & HR

DATE : November 18, 2025

I. FUNCTION :

This position is responsible for supporting the human resources & education function of the Bureau to ensure smooth operations.  Areas of support include records retention and compliance, operations, employee benefits, employee relations, and special projects / other duties as assigned. In addition, this position supports the educational programming offered for members through the Hospitality Academy by sending out email correspondences, helping with class setup and breakdown, and developing the program to suit the needs of the Bureau’s members.

II. STATUS :   Full-time, regular; Exempt

III. SPECIFIC REQUIREMENTS :

1. Commitment to pursuing a career in Human Resources

2.   Commitment to confidentiality of sensitive information

3.   Bachelor's degree

4.   Excellent verbal and written communication skills

5.   Proven organizational skills with ability to manage multiple assignments

6.   Excellent oral communication and grammar / spelling skills

7.   Working knowledge of office procedures

8.   Excellent eye for detail

9.   Knowledge of Windows, Drive, databases, etc.

IV. SPECIFIC DUTIES :

Records Retention & Compliance (17%)

• Scans and catalogs items as needed for the Bureau’s digital employee records in Google Drive including items for hires, promotions, transfers, performance reviews, compensation, benefit enrollments, discipline, and terminations. (12%)
• Works with the Director of Human Resources on yearly purge of files per our document retention policy. (1%)
• Supports the Bureau’s HR function by staying abreast of policy regarding equal employment opportunities, compensation and employee benefits; stays aware of legislation, arbitration decisions, and any other pertinent information to assess HR and industry trends. Maintains and takes advantage of a SHRM membership. (4%)

Operations (23%)

Employee Benefits (5%)

Employee Relations (24%)

Education (26%)

Other (5%)

V. ESSENTIAL & NON-ESSENTIAL FUNCTIONS (In compliance with the ADA.)

Essential :

1. Excellent command of the English language, including comprehension, verbal and written communication skills.

2. Good interpersonal skills.

3. Ability to operate office equipment and learn software programs such as Windows, Google Drive, Databases.

4. Ability to perform mathematical calculations accurately.

5. Access to transportation to attend meetings / functions throughout the tri-county region and the state, including overnight lodging, and to pick-up or deliver supplies related to the job before, during and after regular working hours.

6. Ability to grip / grasp various tools and equipment used in the office area.

7. Ability to set up for a meeting, including supply preparation, carrying items to meeting rooms, arranging furniture, placing agendas and other information around table.

8. Good eyesight and hearing which may be corrected with an aid if necessary.

9. Ability to rotate body while in a sitting or standing position.

10. Ability to climb stairs to reach office on the second floor.

Non-essential :

1. Ability to stretch and reach in various directions while in a kneeling, standing, sitting or crouching position.

2. Able to lift a maximum of 50 pounds.

VI. IMMEDIATE SUPERVISOR : Director of Human Resources & Education