Housing Case Manager

Empath Partners in Care , a part of Empath Health is seeking a Housing Case Manager to join our team. In this role, the Housing Case Manager is responsible for coordination and case management for a diverse population of individuals / clients who are experiencing homelessness with the goal to acquire and maintain housing stability. Depending on the specific program, the individuals / clients served may include persons infected with HIV and / or youth and young adults ages 16-24 who are experiencing homelessness & may qualify for housing through the Youth Homelessness Demonstration Program.

EPIC (Empath Partners in Care) serves the Tampa Bay region with dedicated sexual health, HIV / STI prevention, and supportive services. We help individuals live fully and safely by providing compassionate care, education, and community resources. As part of Empath Health, EPIC is proud to be part of a network committed to supporting every person's well-being.

What You'll Do

• Supports and embodies the Empath Health mission, vision and values.
• Assess the financial needs of the clients and implements appropriate assistance.
• Screens individual referrals from case management agencies to assess the eligibility criteria for needs based assistance.
• Establishes working relationship with utility companies
• Makes payments to vendors after determining eligibility
• Ability to network with community organizations and agencies
• Ability to deal professionally, courteously, and efficiently with clients, service providers and other employees
• Develop individualized stability plans with assigned clients
• Provide permanent housing placement services in accordance with contract and / or funding requirements
• Identify problem areas, suggest and implement solutions and monitor progress.
• Ensure and safeguard the human and legal rights of clients, their families and co-employees at all times
• Ensure accurate and timely completion of all required paperwork or documentation, including but not limited to service activity logs, case notes, intakes, assessments and required forms.
• Act as an advocate within the company and community regarding the needs of the clients and their families
• Develop and maintain positive working relationships with other area agencies that offer services needed or used by clients.
• Attend and participate in staff and team meetings
• Keep accurate records of all those activities identified above and others as assigned

Full Time; hours may vary; travel required throughout Hillsborough county area.

Why Join Empath Health

What You'll Need

What You'll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.