Resident Resolutions Coordinator

Company Description

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

Our Resident Relations Team Members pride themselves on the impeccable customer service and problem-solving techniques they provide to enhance the entire experience of current and future residents. The goals of the Resident Resolutions Coordinator will focus on resident retention and experience.

If you are an ambitious, problem-solving customer service professional , who rises to a challenge and takes pride in providing a great experience, we want you on our team!

What We Offer

AIR offers attractive compensation packages that reward performance including :

• Expected base pay rate of $20.00 - $22.00 per hour. You will be provided a base pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• 25% Rent Discount at any AIR community. Option to live onsite with zero commute or at a nearby AIR community.

Where You Will Work

You will work onsite at Palazzo West, our 611-unit high-end, luxury apartment community located in Los Angeles, CA, right across the street from The Grove.

Check it out for yourself here :

What You Will Do

Qualifications

Who You Are

What You Have

Additional Information

Benefits

Application Deadline : The initial deadline for applications is 09 / 24 / 2025. Applications submitted after this date may still be considered on a rolling basis until the position / program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Chance Act and the Los Angeles Fair Chance Ordinance.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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