Founding Talent Sourcer & Coordinator

Lorikeet Recruiting Sourcer & Coordinator

Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services.

We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what's next : providing personalized concierge services to their customers.

To deliver this combination of powerful AI systems and well designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our team who've joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail.

We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We've raised over USD 50m from leading VCs and angel investors, including QED, Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO).

Our global customers include :

• The largest telehealth company in Australia,
• The largest bank for teens in the US,
• One of the largest NFT marketplaces by trading volume,
• The leading virtual specialty-care platform in the US,
• One of the largest flexible rent-payment platforms in the US,
• One of the largest Web3 gaming companies

and a handful of other enterprise customers with over 1 million support tickets a year.

What's unique about this opportunity?

About the role and you

We're looking for a Recruiting Sourcer & Coordinator to help us grow Lorikeet's world-class teams across the US and in London.

You'll play a key role in building diverse, high-caliber pipelines and ensuring every candidate has a smooth, thoughtful experience from first touch through to offer. This role blends strategic sourcing, candidate research, and recruiting operations. It's ideal for someone who's people-centric, excited to build a fast growing AI business, and is obsessed with automating systems.

You'll partner closely with our recruiters, hiring managers, and leadership team to make sure Lorikeet runs a tight, data-driven, and human recruiting process.

What you'll do

The right candidate

You're energized by people, detail, and momentum. You care deeply about candidate experience and believe that recruiting is both a craft and a reflection of company culture.

You might be a fit if you :

If you don't quite match and are from an under-represented background we strongly encourage you to reach out. We know first hand that diverse teams are higher performing and are proud that our team reflects a broad spectrum of identities and lived experiences.