Overview
Vice President, US Engineering
ZIP is hiring a Vice President of Software Engineering to lead our software engineering organization through its next phase of maturity, innovation, and scale. This executive-level role is responsible for the engineering strategy and execution across Core Platform Backend and Frontend teams. You will be a critical partner in transforming ZIP into a technology organization known for its resiliency, extensibility, and enterprise-grade capabilities. As a key member of the Product, Design, and Engineering Leadership Team, you will play a central role in shaping ZIP\'s product development strategy, ensuring engineering feasibility, technical integrity, and roadmap alignment. This leadership team is responsible for :
- Defining and prioritizing cross-functional initiatives
- Developing achievable, strategically aligned product and platform roadmaps
- Balancing customer needs, compliance requirements, and business objectives
- Driving execution against shared goals
- Ensuring that engineering, design, and product teams are collaborating effectively to deliver high-quality outcomes
You will also work cross-functionally with Security, Compliance, Legal, and other business stakeholders to support the company\'s evolving needs. You\'ll foster a high-performance, customer-first engineering culture while driving operational excellence and continuous improvement.
Interesting Problems You\'ll Get To Solve
Lead the engineering strategy and execution for ZIP\'s next-generation consumer products, built on a secure, resilient, and scalable cloud-native platformDrive the evolution of ZIP\'s core platforms to support new business models, enhanced user experiences, and long-term extensibilityEnsure platform modernization efforts reduce complexity, improve performance, and accelerate delivery velocityPartner closely with Product, Design, Merchant Integrations, and Compliance leaders to shape a roadmap that is bold yet achievable, balancing customer needs, risk, and business prioritiesChampion engineering best practices that support innovation, reliability, and continuous improvement across the software lifecycleOversee the implementation of secure-by-design and resilient-by-design principles to meet regulatory and customer trust expectationsGuide engineering investments in reusable capabilities, modular architecture, and platform services that support scale and experimentationAttract, develop, and retain top-tier engineering talent, fostering a high-performance team aligned to ZIP\'s missionPromote engineering accountability and transparency through metrics-driven leadership, focusing on delivery outcomes and platform healthWhat You\'ll Bring To The Team
A strong sense of ownership—you proactively address issues, inefficiencies, or misalignment, and work to raise the bar rather than work around problems.Experience upleveling teams by assessing current capabilities, mentoring engineers, and instilling a culture of accountability, excellence, and continuous growth.Education & Training
Bachelor\'s degree in Computer Science, Engineering, or a related field; a graduate degree is a plusIn lieu of a graduate degree, the completion of a recognized engineering leadership or architecture program preferredExperience
15+ years of engineering experience with progressive growth through engineering leadership ranks, including at least 5 years in senior leadership roles, and currently serving as a Vice President of Engineering or equivalent executive-level roleRequired experience in financial services, ideally within a fintech environmentExtensive experience delivering and scaling consumer, merchant and partner products in regulated or high trust domainsProven success leading platform and application engineering teams through transformation and growthDemonstrated ability to modernize systems and manage cloud-native platforms at scale (Azure preferred)Strong background in regulated industries, ensuring engineering outcomes meet compliance, audit, and risk requirementsLeadership & Mindset
Inspiring, pragmatic leader with a clear vision and strong execution capabilitiesPassionate about building inclusive, high-performance teams that deliver measurable valueStrategic thinker with the ability to drive operational discipline while maintaining agilityClear, confident communicator with executive presence and the ability to influence across the organizationBias for action and continuous improvement, balancing innovation with long-term platform sustainabilitySkills & Expertise
Strong architectural foundation in secure, extensible, and scalable systemsExpertise in SDLC, CI / CD pipelines, cloud-native infrastructure, and software delivery governanceFamiliarity with engineering KPIs such as deployment frequency, uptime, SLA / SLO attainment, and defect ratesKnowledge of secure development standards and enterprise risk management best practicesExperience driving forward strategic modernization efforts including platform simplification and tech debt reductionStrategic and Operational Leadership
Demonstrated ability to align engineering initiatives with overarching business goals, ensuring that technical strategies support company growth and market competitivenessExperience in setting and executing long-term engineering roadmaps, balancing innovation with sustainabilityTalent Development and Team Building
Experience in mentoring and developing engineering leaders, fostering a culture of continuous learning and improvementSkilled in building diverse and inclusive teams, recognizing the value of varied perspectives in driving innovationAI Competency
Demonstrated understanding of how generative AI and machine learning can be responsibly and effectively leveraged within a software engineering organizationProven ability to assess, adopt, and govern the use of AI tools and capabilities to enhance developer productivity, software quality, and innovationFamiliarity with secure, ethical, and compliant use of AI technologies in regulated environmentsExperience integrating AI into workflows and technical strategies, either directly or by leading engineering teams doing soWhat You\'ll Get In Return
Zip is a place where you\'ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you\'ll feel empowered and trusted to make big things happen quickly.
We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it\'s important to us that you make the most of the opportunities you\'ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.
We think these are just some of the best things about being a Zipster. We will also offer you :
Flexible working cultureIncentive programs20 days PTO every yearGenerous paid parental leaveLeading family support policies100% employer covered insuranceLearning and wellness subscription stipendCompany-sponsored 401k matchZip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations. The annual base Pay Range for this position is $240,000 - $300,000 USD. This range reflects our US national compensation (USN). Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and / or equity awards, in addition to a full range of medical, financial, and / or other benefits. If hired, employees will be in an \'at-will position\'.
Be a part of a team that reflects the diversity of our customers
We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we\'re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if there are any adjustments that need to be made to ensure you have a fair and equitable experience.
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