Patient Services Coordinator HH

Home Health Patient Services Coordinator

At Heartland Home Health, a Gentiva company, we believe every role has an impactand patient care starts with excellent communication, planning, and follow-through. We're seeking a Home Health Patient Services Coordinator to help ensure our care teams are scheduled, supported, and set up for successso our patients receive timely, compassionate, and continuous care.

What You'll Do as a Home Health Patient Services Coordinator :

• Report directly to the Administrator or Executive Director and oversee the day-to-day coordination of care services.
• Schedule and manage visits across all disciplines and ensure proper alignment with physician orders and patient needs.
• Communicate with field clinicians, patients, physicians, and caregivers to ensure seamless care coordination and service updates.
• Manage calendar components including service codes, clinician assignments, and visit timelines.
• Track and respond to rescheduled, declined, missed, or reassigned visits, ensuring all patients receive appropriate and timely follow-up.
• Support internal operational performance and ensure visits are being completed and documented efficiently.
• Play a key role in ensuring regulatory compliance, documentation accuracy, and patient satisfaction.
• Serve as a central communication point for clinical operations, working closely with both office and field teams.

Qualifications What You'll Bring :

Preferred Experience (Not Required) :

Benefits for All Associates (Full-Time, Part-Time & Per Diem) :

Additional Full-Time Benefits :

Ready to Be the Hub of a Compassionate Care Team? Apply now to join our Home Health Coordination team and play a vital role in delivering care that is timely, organized, and patient-focused.

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