Restaurant Manager

Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, and maintaining high standards of service, quality, and efficiency. This role supports the Director of Outlets by managing staff, coordinating service delivery, and driving operational excellence in alignment with hotel standards.

Essential Functions and Responsibilities

• Manages restaurant staffing levels to ensure optimal performance and guest satisfaction
• Acts as the primary leader in the restaurant and represents the Director of Outlets and / or Director of Food & Beverage in their absence
• Ensures compliance with departmental and hotel policies, procedures, and service standards
• Oversees all aspects of restaurant operations, including labor management, service supervision, and inventory control
• Leads by example on the restaurant floor, ensuring consistent delivery of high-quality food and service
• Engages with guests regularly to ensure satisfaction and address any concerns promptly
• Prepares requisitions and monitors operational costs to stay within budgetary guidelines
• Reviews payroll reports and adjusts staffing levels based on business volume
• Coordinates with the Culinary leadership team to communicate special requests, VIPs, and large party reservations
• Recruits, trains, evaluates, and develops restaurant staff in accordance with hotel standards
• Implements and monitors training programs, including new hire onboarding and ongoing service excellence initiatives
• Conducts performance evaluations and provides coaching and development opportunities for team members
• Attends hotel and departmental meetings to stay informed and maintain effective communication across departments
• Assesses guest feedback and market trends to recommend improvements in service, menu offerings, and operations
• Maintains a visible presence during peak service periods, ensuring smooth coordination between front-of-house and back-of-house teams
• Performs other duties as assigned to support restaurant and hotel operations

Supportive Functions and Responsibilities

Qualifications

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.