Patient Access Specialist - Mobile Mammography

Patient Access Specialist 2

The Patient Access Specialist 2 is responsible for responding to patient, provider, and department / service area needs with a high emphasis on customer service and accuracy. This includes, but is not limited to, registration, complex scheduling, referral coordination, benefit verification, preauthorization, order transcription, and general inquiries from patients, providers, and the general public. This position would be cross-trained to support both our Mobile Mammography unit and Breast Health Clinic.

Shift details : Flex positions cover shifts as needed with no guaranteed hours and a variable schedule. This position typically works between 8-31 hours every two weeks and is NOT eligible for benefits. Primary weekday shifts, but may require some weekends.

What you can expect from this role :

• Registration, scheduling, and referral coordination for patients
• Community outreach
• Use a variety of technologies, tools, and resources to support departmental workflows
• Serves as a role model, mentor, trainer, and / or resource to coworkers
• Other duties as assigned

Minimum qualifications for this role :

What's in it for you : At St. Luke's, caring for people in the communities we serve is our mission and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as : on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals. St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.