Remote Customer Service AgentVirtualVocations • Springfield, Massachusetts, United States
Remote Customer Service Agent
VirtualVocations • Springfield, Massachusetts, United States
30+ days ago
Job type
- Full-time
- Remote
Job description
A company is looking for a Customer Service - Remote Agent.
Key Responsibilities
Answer incoming calls and provide friendly assistance to callers
Assist with simple troubleshooting and submit support tickets as needed
Schedule appointments and document conversations for accurate follow-up
Required Qualifications
A quiet workspace with reliable high-speed internet
A computer (Windows-based) with dual monitors preferred and a USB-wired headset
A high school diploma or GED
Ability to pass a background check
Availability between 9 am - 6 : 30 pm EST, Monday-Friday
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Customer Service Agent • Springfield, Massachusetts, United States
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