Service Support Analyst- Junior
Title : Service Support Analyst
Job ID : 23-07517
Location : 100% onsite in Fayetteville, NC
Duration : 2-3 months Contract
Position Type : Hourly contract Position (W2 only)
Position description :
- Service Support Analyst required to provide technical and support services in the installation, configuration, operation, maintenance and troubleshooting of computer hardware, software and peripheral equipment for students, faculty and staff.
- To support students, faculty and staff by performing diagnosis and resolutions of technical issues as related to the use and performance of all campus personal computers through hands-on and help desk functions.
- To assist in the maintenance and reporting related to hardware and software inventory database.
- This position’s responsibilities require independent analysis, communication and problem solving.
- Duties are performed with little supervision and require initiative and judgment.
- Receives direction from the Management Information Services (MIS) Support Manager or Computer Support Supervisor.
- May exercise technical and functional supervision over Computer Support Technicians I.
Experience :
One year of experience troubleshooting computers, peripherals, and software applications required.
Demonstrated technical expertise in support of operating systems required.
Ability to work under pressure on multiple tasks, completing them accurately and in a timely manner.
Training :
An Associate degree from an accredited College in computer technology, computer science, information technology or network communications technology; or equivalent.
If interested, please feel free to contact
Jani. S Team Lead Recruitment
Sunrise Systems Inc.
Desk : 732-837-0402
Email : [email protected] URL : www.sunrisesys.com
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