Key Account Representative II

Key Account Representative II

The BCD Account Representative II initiates, develops and maintains superior business and consulting relationships with medium and strategic commercial & industrial and municipal customers, developers and vendors with the objective of growing the account, servicing and account and retaining the account and ensuring customer loyalty to Liberty. This includes influencing our customers to convert to natural gas and / or electricity (dependent on jurisdiction) and to take full advantage of the company's energy efficiency program offerings. The BCD Account Representative performs some of the following duties : responding to service calls including billing / metering issues, power quality support, planned and unplanned outages, promoting additional load and energy efficiency projects, performing basic project management functions and other account management functions. This position will develop skills to recognize customer needs and provide innovative solutions to meet those needs.

Accountabilities :

• Work directly with large and strategic commercial & industrial and municipal customers to assess natural gas, electric and / or water opportunities and develop a comprehensive sales proposal.
• Identify and sell Energy Efficiency opportunities.
• Represent the company in targeted local / regional trade and business shows.
• One of several points of contact for shared accounts in each Region.

Customer Service :

Manage CRM :

Education and Experience :