Front Desk SupervisorWoodbury Corporation • Lincoln, NE
Front Desk Supervisor
Woodbury Corporation • Lincoln, NE
30+ days ago
Job type
- Full-time
Job descriptionMaintains guest service as the driving philosophy of the hotel Personally demonstrates a commitment to guest service responding promptly to guests’ needs Is committed to making every guest satisfied Develops added-value customer service programs Empowers front desk staff to deliver guest service by encouraging and rewarding responsive guest assistance Meets or exceeds hotel guest satisfaction measures. (GSS Scores) Ensures hotel standards and services contribute to the delivery of consistent guest service Ensures all shift checklist are completed Ensures all call backs are being performed Front Office Supervisor should remain highly visible and readily available for guest at all times Ensures proper procedures are followed concerning guest safety security boxes Settles all credit card, guest, and accounts receivable credit disputes Acts as manager on duty for hotel and manages front desk operations Ensures front desk staff is trained in all front desk operations, including check-in / check-out procedures, telephone procedures, hotel amenities and computer systems Ensures front desk staff is trained in and follows financial control procedures for cash, voucher, inventories and receivables Produces accurate financial reports on time Always demonstrates self-confidence, energy and enthusiasm Responsible for continuous training / personal development, relating professional hospitality, technical skills and proactive approaches to solve guests or hotel concerns Ensures front desk supplies are fully stocked Ensures all front desk shifts and night audit shifts are filled Assists the Assistant General Manager / Front Office Manager in recognizing and correcting potential safety hazards (broken doors, fire hazards, etc.) Understands, follows, and assists with policies and procedures for the hotel’s key control system Maintains a professional appearance and demeanor in all situations dealing with fellow employees, guests and clients. Manages time effectively to accomplish all desired tasks, duties, and action plans Is punctual for all shifts and meetings Job can entail working nights, weekends and overnight shifts and Husker Game Day weekends Helps to maintain an organized work environment Assists in keeping all areas of the hotel clean
Benefits :
- 401(k) matching
- Employee discounts
- Paid time off
Front Desk Supervisor The Front Office Supervisor is responsible for the success of the front desk, for ensuring that guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Courtyard by Marriott standards to achieve a friendly atmosphere of superior guest service and product quality. Display exemplary performance for staff to follow.
GUEST SERVICE
FRONT DESK MANAGEMENT
SAFETY AND SECURITY MANAGEMENT
GENERAL DUTIES EXPECTATIONS
For questions, please call Jesse Genrich. (402)904-4800. Compensación : $15.00 per hour
Create a job alert for this search
Front Desk Supervisor • Lincoln, NE
Related jobs
Join the passionate and dynamic team at The Scarlet, A Tribute Portfolio Hotel, where bold style and unforgettable experiences come together! Located in the heart of Lincoln, Nebraska, our boutique...Show more
The Guest Service Coordinator supports valet operations by ensuring efficient vehicle flow, delivering exceptional guest service, and assisting with staff management, while promoting a positive tea...Show more
Overall Job Summary This position is responsible for performing all tasks relating to receiving store inventory, selecting merchandise for shipping, and loading merchandise onto trailers for shipme...Show more
Overall Job Summary This position is responsible for performing all tasks relating to receiving store inventory, selecting merchandise for shipping, and loading merchandise onto trailers for shipme...Show more
The Clinic Supervisor provides day-to-day leadership and operational oversight of clinic services to ensure safe, efficient, and patient-centered care.
This role is responsible for supervising staff...Show more
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day.If you want to grow your retail career with a caring and inclusive organizati...Show more
The Hourly Shift Supervisor is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations.
The HSS supports the Restaurant Ge...Show more
Job Overview Serve as retail floor supervisor with shift responsibility for employees, floor merchandising, security and revenue integrity Oversee retail floor employees Report to a senior manager...Show more
Sleep Technician Intern- East / West.Works under direct supervision with a sleep technologist to develop competency in and to perform basic sleep testing procedures and associated interventions to en...Show more
At Claires were all about self-expression creativity and bringing the latest trends to life for our customers.If you thrive in a fast-paced retail environment love engaging with customers and have ...Show more
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show more
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growt...Show more
Our Front of House positions may include a few different positions.Prepares dining room for guests by cleaning tables and chairs.
Maintains table setting by removing plates as completed and being a...Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show more
Must have at least 2 years prior security experience or high customer service experience.Functions as a supervisor of Security Officers Lead Officers and other company personnel assigned to one or ...Show more
Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 40...Show more
This position is that of a working manager where time is split between team member training and supervision as well as filling in for regular front desk shifts as needed.
If you are service-oriented...Show more
Plan lead and coordinate all areas of Press production to exceed internal and external customer expectations in safety quality productivity schedules housekeeping and employee relations.Work to eli...Show more
Front Desk Agent - The Scarlet
Grand Hotel • Lincoln, NE, US
Full-time
Last updated: 25 days ago • Promoted
Valet Parking Supervisor - Lincoln, NE
Parking Management Company • Lincoln, NE, US
Full-time
Last updated: 30+ days ago • Promoted
DC Team Member
Tractor Supply Company • Waverly, Nebraska, US
Full-time +1
Last updated: 30+ days ago • Promoted
DC Team Member
Confidential Company • Waverly, NE, US
Full-time +1
Last updated: 30+ days ago • Promoted
House Supervisor
Aya Healthcare • Beatrice, NE, US
Full-time
Last updated: 30+ days ago • Promoted
Retail Front End Supervisor - Full-Time
Burlington Stores • Lincoln, NE, United States
Full-time
Last updated: 1 day ago • Promoted
Shift Supervisor
Kansas King Inc. • Lincoln, Nebraska, United States, 68521
Full-time
Last updated: 30+ days ago
Supervisor - Earn Up to $37 / hr
TradeJobsWorkforce • 68310 Beatrice, NE, US
Full-time
Last updated: 30+ days ago • Promoted
Sleep Technician Intern- East / West
Bryan Health • Lincoln, Nebraska, United States, 68506
Full-time
Last updated: 30+ days ago
SupervisorManager Part-Time (Park City Center)
Claires • Lancaster, Nebraska, USA
Full-time +1
Last updated: 21 days ago • Promoted
Salesfloor Supervisor
TJX • Lincoln, NE, US
Full-time
Last updated: 30+ days ago • Promoted
Area Supervisor
Ross Stores, Inc • Lincoln, NE, United States
Full-time
Last updated: 1 day ago • Promoted
Front of House
McAlister's Deli • LINCOLN, NE, US
Full-time
Last updated: 30+ days ago
Restaurant Delivery - Flexible Onboarding
DoorDash • Beatrice, NE, United States
Full-time +1
Last updated: 30+ days ago • Promoted
Security Supervisor
Securitas • Lancaster, Nebraska, USA
Full-time
Last updated: 13 days ago • Promoted
Store Manager - Spencer's
Spencer's • Lincoln, NE, US
Full-time
Last updated: 30+ days ago • Promoted
Guest Service Supervisor
Residence Inn Providence Lincoln • Lincoln, Nebraska, USA
Full-time
Last updated: 19 days ago • Promoted
Pressroom Supervisor
RR Donnelley • Lancaster, Nebraska, USA
Full-time
Last updated: 5 days ago • Promoted