ServiceNow Principal Consultant

A company is looking for a ServiceNow Principal Technical Consultant to provide guidance and develop solutions for customers' ServiceNow environments.

Key Responsibilities

Support process definition, re-engineering, and improvement during customer workshops

Guide customers in documentation, user stories, and testing strategies for ServiceNow solutions

Lead technical project delivery and provide oversight for development and best practices

Required Qualifications

5+ years of experience in implementing, configuring, and customizing ServiceNow

4+ years of experience with web technologies and networking (e.g., XML, HTML, AJAX)

Strong understanding of ITIL methodologies and JavaScript

ServiceNow System Administrator and Application Developer Certifications required

Experience with relational databases and project backlog management