User Experience Senior Designer, Service

Overview At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package. Employees enjoy wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.

Before applying for this role, please read the following information about this opportunity found below.

Senior Product Designer will contribute to the product design team and uphold standard processes in user experience design. You will align features with business and customer needs, and guide user experience designers toward intuitive, innovative digital experiences.

Job Responsibilities

Lead and guide a small team of designers to ensure high-quality output, while crafting and evolving design principles, guidelines and patterns.

Produce user journeys, wireframes, prototypes, and final UI using design systems with minimal oversight. Demonstrate benchmarking and competitive analysis.

Collaborate with project and product managers to plan, build and implement projects, balancing multiple initiatives in a fast-paced environment.

Work with Development, Research, Product Management, Design and Accessibility to maintain consistency across the digital ecosystem and address cross-application design challenges.

Provide high-level design strategy across the company with collaborators presenting to leadership on a weekly basis.

Offer feedback and direction to ensure intuitive and innovative solutions, driving consistency following established design principles, guidelines and patterns.

Apply strong consulting, partnership and problem-solving skills to navigate ambiguous environments.

Education

Bachelor's degree in computer science or related field or equivalent experience required.

Work Experience Required :

4+ years of related experience.

Preferred :

3+ years Figma experience

Strong communication skills

Sophisticated user journey experience

Knowledge, Skills and Abilities

User Experience and Interface Design (Required)

Communication (Required)

Presentations (Required)

Requirements

At least 18 years of age

Legally authorized to work in the United States

Travel and Other Details

Travel Required : Yes / No

DOT Regulated Position : No

Safety Sensitive Position : No

Compensation and Benefits Base Pay Range : $97,300 - $175,500

Corporate Bonus Target : 15%

The pay range above is the general base pay range for a successful candidate in the role. Actual pay will be based on location, qualifications and experience and may vary within this range.

Most corporate employees are eligible for a year-end bonus based on company and / or individual performance. Certain positions in Customer Care may be eligible for monthly bonuses based on performance. For the pay lookup by location, visit paylookup.t-mobile.com.

At T-Mobile, benefits exemplify the spirit of One Team, Together. Full-time and part-time employees have access to medical, dental, vision insurance, flexible spending accounts, 401(k), annual leave and holidays, parental and family leave, family building benefits, and additional voluntary coverage options. Eligible employees may also receive mobile service and home internet discounts, device protection, and commuter programs. To learn more about benefits, visit www.t-mobilebenefits.com.

Business Values Never stop growing. The Un-carrier does not have a corporate ladder—it's like a jungle gym of possibilities. By applying, you’re living our values and investing in your career growth. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. Decisions regarding employment are made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, disability status, or any other protected characteristic. Discrimination, retaliation or harassment based on these factors is not tolerated. If you need reasonable accommodation at any point in the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500.

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