Operations Manager
If you enjoy working outside, staying active, and being a part of a winning team then this job is for you! The Manager is responsible for all day-to-day operations including scheduling, completing all jobs, hiring, training, and development, ensuring our teams are operating safely, truck maintenance & DOT aspects, and communicating with the owners regularly.
The ideal candidate will have :
- Minimum of 2-5 years of managing a team of at least 3 direct reports.
- Desire to learn and grow in a fast-paced / high-growth environment.
- For insurance purposes must have a clean driving record
- Sales and / or Operational experience a plus.
This position will have a base pay plus bonus incentives based on performance.
RESPONSIBILITIES
- Team management : Motivate, lead, and manage a team.
- Customer Service : Talk to every customer with exceptional service, communication, and attitude
- Sales : Onsite selling, up-selling, customer service.
- Truck Operations : Safely operate the trucks at all times. Make sure daily inspections, monthly maintenance, and upkeep are performed.
- Junk Removal : Heavy lifting and removal of junk (i.e. couches, mattresses, appliances, yard waste, etc.) from businesses, residential, and government sites.
- Marketing : Working to build and maintain the company brand and image. Ensure that there are enough materials on the truck for marketing drop-offs and upsells.
- Time Management : Be able to make logistical decisions within the provided daily schedule (when to dispose of, how to best complete a job, how to market during downtimes)
- Sales : Educate clients about pricing and services and the benefit to them prior to giving an estimate and ensuring a positive experience.
Be able to confidently price jobs aggressively to meet or exceed targets / goals Make regular bank deposits. Communicate regularly with owners.
QUALIFICATIONS
- Strong customer service / people skills
- Must be able to problem solve on the job
- Excellent communication skills
- Ability to lift 75 lbs.
- Preference for working in a fast-paced environment
- Ability to work without direct supervision
Compensation :
$40K to 45K Base Salary
Tips and Revenue based bonus structure
Free Teladoc after 90 days
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