Talent.com
Collections and Deductions Analyst
Collections and Deductions AnalystAmerisourceBergen Corporation (Cencora) • Frisco, TX, United States
Collections and Deductions Analyst

Collections and Deductions Analyst

AmerisourceBergen Corporation (Cencora) • Frisco, TX, United States
16 hours ago
Job type
  • Full-time
Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments / claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information.

Primary Responsibilities

Monitor and track the daily analysis of customer disputed invoices / short-payments on a very high volume-based activity.

Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy.

Track and evaluate past due A / R accounts to reduce the risk of credit exposure

Evaluate credit worthiness of accounts and determine proper account order hold or releases

Ability to research cash application matters on customer account

Evaluate aged items for bad debt write off and refund analysis

Perform offsetting adjustments to ensure customer account balances are properly stated

Contact customers to secure payment on overdue balances, issues resolution on open items

Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable.

Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary.

Provide monthly and ad-hoc reports and updates to key stakeholders

Systems Responsibilities

Maintain and manage all data related to customer discounts, allowances and other deductions in SAP

Track work on deductions issues unless the issue is resolved

Research Cash Applications done on customers from Bank Statements

Compliance

Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes.

Ensures GAAP, SOX and Cencora policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system;

Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals

Support audits of deductions, payments and write-offs

Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity.

Financial Responsibilities

Financial recovery of invalid disputed customer account receivables balances

Negotiate and structure payment plans

Ensure customer accounts are accurately stated in adherence to US GAAP

Recommend write offs for uncollectable open invoices and disputed balances

Education and Work Experience

Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program

Skills and Knowledge

Associate Degree in Accounting or Finance, but Bachelor's Degree preferred

5 years of A / R software experience for large corporations such as SAP, Oracle, etc

5 years minimum of A / R Dispute resolution experience in a large organization, working with vendor portals

5 years minimum of Cash Application research and analysis

Must have Advanced Excel skills : writing advanced formulas, Pivot Tables, V-lookups, etc.

5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally

5 years following GAAP and SOX requirements in a publicly traded company

Ability to work in a global team environment

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https : / / www.virtualfairhub.com / cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies : AmerisourceBergen Services Corporation

Create a job alert for this search

Analyst • Frisco, TX, United States

Related jobs
Collections Specialist

Collections Specialist

Lewis & Ellis Inc. • Plano, TX, US
Full-time
Are you a self‑starter who can jump on a client call, troubleshoot invoice discrepancies in real time, and keep multiple accounts moving without losing a detail? If you've grown up in pr...Show more
Last updated: 24 days ago • Promoted
Collections Analyst

Collections Analyst

Liquid Brand • Irving, TX, US
Full-time
Join Our Team as a Collection Specialist! Are you a detail-oriented professional with a knack for problem-solving and a passion for building strong customer relationships? Liquid Environmental Solu...Show more
Last updated: 30+ days ago • Promoted
Mortgage Underwriter

Mortgage Underwriter

American National Bank of Texas • Terrell, TX, United States
Full-time
The Mortgage Underwriter evaluates loan applications by industry and business unit standards to support the extension of credit for residential and residential construction loans based on agency an...Show more
Last updated: 30+ days ago • Promoted
Credit Collections Analyst

Credit Collections Analyst

Lennox International • Richardson, TX, US
Full-time
Lennox provides industry-leading climate-control solutions.At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services.Our culture guides us and ...Show more
Last updated: 30+ days ago • Promoted
Collections Manager

Collections Manager

DigniFi • Grapevine, TX, US
Full-time
The Collections Manager plays a critical role in overseeing day-to-day operations of the collections department, ensuring delinquent accounts are resolved in a timely, compliant, and customer-centr...Show more
Last updated: 30+ days ago • Promoted
Compensation Analyst

Compensation Analyst

Parkland Health and Hospital System • Dallas, TX, US
Full-time
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland ...Show more
Last updated: 5 days ago • Promoted
Senior Collections Analyst

Senior Collections Analyst

Digital Realty • Dallas, TX, US
Full-time
Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show more
Last updated: 10 days ago • Promoted
Credit & Collection Analyst

Credit & Collection Analyst

Tetra Pak • Denton, TX, US
Full-time
In this position you will help resolve questions and issues related to Credit and Collection.You will ensure policy compliance for a group of companies and participate in company related projects f...Show more
Last updated: 30+ days ago • Promoted
Credit & Collections Administrator

Credit & Collections Administrator

TriMark USA, LLC • Lewisville, TX, US
Full-time
Posted Tuesday, September 23, 2025 at 7 : 00 AM.TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by...Show more
Last updated: 7 days ago • Promoted
Remote Senior Financial Analyst - AI Trainer

Remote Senior Financial Analyst - AI Trainer

Data Annotation • Rockwall, Texas
Remote
Full-time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show more
Last updated: 30+ days ago • Promoted
Collections Representative

Collections Representative

Beacon Hill • Dallas, TX, US
Full-time
Our client in the DFW, TX area is seeking a temporary Collections Representative to assist their team.The Collections Representative will have experience in the following : .Perform insurance medical...Show more
Last updated: 24 days ago • Promoted
Collections and Deductions Analyst

Collections and Deductions Analyst

AmerisourceBergen Corporation (Cencora) • Frisco, TX, United States
Full-time
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show more
Last updated: 30+ days ago • Promoted
Collections

Collections

TradeJobsWorkforce • 76005 Arlington, TX, US
Full-time
Responsible for performing various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries.Area...Show more
Last updated: 30+ days ago • Promoted
Collections Specialist

Collections Specialist

Halos Body Cams • Dallas, TX, US
Temporary
HALOS Technologies is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALOS, we’re passionate about sa...Show more
Last updated: 2 days ago • Promoted
Credit and Collections Supervisor 1

Credit and Collections Supervisor 1

BD Holt Company • Irving, TX, US
Full-time
The Credit & Collections Supervisor is responsible for the daily management of credit and collections activities.The role is also responsible for supervising a team consisting of Credit Analyst...Show more
Last updated: 16 days ago • Promoted
Senior Compensation Analyst

Senior Compensation Analyst

Matrix Service Company • Dallas, TX, United States
Full-time
The Senior Compensation Analyst designs, develops, and administers the Company's non-executive compensation programs.Full-time remote work is available for this role. Actively supports the Company's...Show more
Last updated: 30+ days ago • Promoted
Remote Financial Analyst - AI Trainer

Remote Financial Analyst - AI Trainer

Data Annotation • Denton, Texas
Remote
Full-time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show more
Last updated: 30+ days ago • Promoted
Remote Commercial Banking Analyst - AI Trainer

Remote Commercial Banking Analyst - AI Trainer

Data Annotation • Rockwall, Texas
Remote
Full-time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show more
Last updated: 30+ days ago • Promoted
Senior Mortgage Loan Officer

Senior Mortgage Loan Officer

American National Bank of Texas • Heath, TX, United States
Permanent
The Senior Mortgage Loan Officer is accountable for originating residential mortgage loans, pre-qualifying the creditworthiness and the ability of customers to repay loans, servicing these loans to...Show more
Last updated: 30+ days ago • Promoted
Claims Analyst - Workers' Compensation

Claims Analyst - Workers' Compensation

Brinks • Coppell, TX, US
Full-time
The Brink's Company (NYSE : BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, re...Show more
Last updated: 1 day ago • Promoted