Senior Director, Program Strategy & Optimization

Senior Director, Program Strategy & Optimization

GeneDx delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world's largest, rare disease data sets.

Summary

The Sr. Director, Program Strategy and Optimization for the Payor Relationships & Reimbursement team is responsible for leading department strategies to optimize program management across Revenue Cycle Management (RCM), Market Access, and Government Affairs. Reporting to the Senior Vice President of Payor Relations & Reimbursement, this role works cross-functionally across the organization to influence operational excellence and continuous improvement to deliver best-in-class outcomes to maximize reimbursement, elevate market access relationships and drive effective government affairs.

Job Responsibilities

• Develop and implement departmental goals for RMC optimization, ensuring alignment with business objectives.
• Lead the execution of annual plans for revenue cycle improvements, focusing on measurable financial and operational results.
• Directly manage and mentor managers and team leads across billing, market access, government affairs, with influence on client services, product & technology, and operations.
• Build high-performing teams through recruitment, coaching, professional development, and succession planning.
• Foster a culture of accountability, innovation, and continuous improvement.
• Coordinate cross-functional teams to implement process improvements, best practices, and technology solutions for program optimization.
• Drive adoption of new processes and technologies, ensuring timely and accurate reporting and analytics.
• Oversee the implementation of data-driven solutions, ensuring timely and accurate reporting, analytics, and performance measurement.
• Act as the primary liaison for internal and external stakeholders, ensuring alignment on program objectives, progress, and outcomes across Market Access, RCM, and Government Affairs.
• Present regular updates to senior leadership, highlighting key metrics, risks, and strategic recommendations.
• Proactively identify and mitigate risks, ensuring compliance with regulatory requirements and industry standards across all program domains.
• Resolve or escalate issues promptly to minimize impact on project timelines and organizational goals.

Education, Experience, and Skills

Certificates, Licenses, Registrations

Relevant certifications (e.g., PMP, CRCR, CHFP) are a plus.

#LI-REMOTE

Pay Transparency, Budgeted Range

$198,500 - $219,450 USD

Science-Minded, Patient-Focused.

At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.

Experts in what matters most.

With hundreds of genetic counselors, MD / PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry's genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families : to provide clear, accurate, and meaningful answers we all can trust.

Sequencing has the power to solve diagnostic challenges.

Technical Expertise

Clinical Expertise

Our culture

Benefits include :

GeneDx is an Equal Opportunity Employer. All privacy policy information can be found here.