Customer Service Specialist

Customer Service Specialist - Join a Leading Federal Contract Team

Are you a customer service professional with strong communication skills and a passion for problem-solving? We're seeking a Customer Service Specialist in East Aurora, NY, to support one of the nation's largest federal contracts. This is a direct hire opportunity with excellent pay, bonus potential, and a flexible schedule after training.

• Please note, this is an in-office position. Candidates MUST be within commuting distance of East Aurora, NY

Hours & Pay

Pay : $17.20-$17.75 / hour + monthly bonuses (average $3,000 / month commission potential)

Training Schedule : Monday-Thursday, 8 : 00 AM-5 : 00 PM; Friday, 8 : 00 AM-4 : 30 PM

Post-Training Schedule : Flexible! Monday-Thursday, 8 : 00 AM-9 : 00 PM; Friday, 8 : 00 AM-7 : 00 PM (must work two evenings until 9 : 00 PM per week; choose your 8 hours within these times)

What You'll Do

Why You'll Love This Role

Enjoy a supportive and professional work environment along with comprehensive benefits , including health, dental, and vision insurance, 401(k) with company match, paid time off, paid training, paid holidays, referral bonuses, disability and life insurance, and access to an employee assistance program. You'll also benefit from a flexible schedule, steady work hours, and significant bonus opportunities (average of $3,000 / month in commission potential).

What You'll Bring

Ready to take the next step in your customer service career with a stable and rewarding opportunity?

Click Apply Now to join a team that values your skills and offers long-term career growth!

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

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About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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