Billing Coordinator

Billing Coordinator

One of CRG's largest clients is hiring for a Billing Coordinator to join their team! This company has had immense growth and success, scaling it to the global level and making it one of the biggest container shipping operations in the world. Along with their immense business success, their team puts an emphasis on a positive working culture. They thrive by promoting innovation and accommodating employees' needs. According to Comparably and Indeed, this company is in the Top 10% of companies based on their diversity and their eNPS (Employee Net Promoter Score). This position involves managing the operational processes of shipments and continuously communicating with clients and suppliers to ensure efficient delivery processes.

Opportunity : Contract

Location : Atlanta, GA 30354 (on-site)

Schedule : Monday-Friday 8am-5pm

Pay : $22.00 / hour

Responsibilities :

• Serve as point of contact for escalations and deviations for Delivery and other business factors.
• Responsible for issuing client invoices based on existing rate cards.
• Ensuring / checking profitability based on each transaction.
• Serve as point of escalation to resolve customer queries / issues.
• Work closely and build a good relationship with all Delivery teams to ensure timely delivery of cargo and communication.
• Service as point of escalation for vendors.
• Ensure good working relationship with vendors and monitor vendor service, report trends to managers, and maintain working relationship liaisons.
• Identify and suggest opportunities for continuous improvements and cost reductions.
• Co-own KPI's and other measurements within Delivery and initiate any necessary action plans for improvement.

Qualifications :

Category Code : JN005, JN022

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