Overview
Beauty Counter Manager – Hair and Skincare at Fashion Mall at Keystone is a Nordstrom role in the Beauty Department focused on delivering personalized beauty experiences. The position combines sales and education to maximize brand performance, with a focus on building a customer following in-store and digitally.
Responsibilities
- Conduct makeup applications, skincare analyses and recommend products based on customer goals
- Collaborate with team members to create a welcoming and inclusive environment for all customers
- Set and achieve personal and counter sales goals, utilizing in-store and digital selling tools (including text and social media)
- Manage the scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize business results
- Maintain department readiness through organization and cleanliness
- Stay updated on beauty trends, products, and industry knowledge through Nordstrom trainings and partner training
- Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts
Qualifications
Passion for customer service and beauty, including trends, makeup application, and skincareExcellent ability to connect with customers, proactively handle concerns and contribute to a positive team environmentEmpathy and respect for all customers, providing supportive makeup and skincare experiencesStrong multitasking, organization, and follow-through skillsDrive to achieve sales goals, with interest in networking and technologyAbility to work a flexible schedule including evenings and weekendsHigh level of ownership, accountability, and initiativeBenefits
Medical / Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP ResourcesAdditional notes : The job posting highlights critical responsibilities and requirements and may include additional duties. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with legal requirements. Applicants requiring accommodations should contact the nearest Nordstrom location. Pay range and commission details are provided where applicable and may vary by location.
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