Operations Manager
SERVPRO Team WilsonHouston, TX, United States14 hours ago
Job type
- Full-time
Job description3+ years of progressive leadership or management experience. Mitigation / Restoration experience is CRITICAL . Proven track record in a service-based industry (e.g., HVAC, Pest Control). Driven to build culture, increase profitability, and invest in people. Possesses a servant leadership attitude with a commitment to organizational values. Highly Preferred : Bilingual fluency in English / Spanish.
Are you a results-driven leader ready to make a significant impact? SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX.
This is a key leadership role, reporting directly to the Director of Operations, where you will drive profit, build a strong culture, and ensure excellent service delivery.
What You'll Do :
- Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations.
- Drive budget and profit initiatives utilizing the ACDC Model (Attract Customers; Close Deals; Deliver on Service; Collect Money).
- Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency.
- Split your focus 80 / 20 between tactical execution and strategic growth.
- Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.).
The Ideal Candidate :
If you are hungry for professional growth, organized, and driven by success, we want to hear from you!
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Operation Manager • Houston, TX, United States
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