Guest Room Attendant

Caesars Entertainment Housekeeping Position

At Caesars Entertainment, Inc., our team members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers.

Our Caesars family is driven by our mission, vision, and values. We take great pride in living these values -- Together We Win, All In On Service, and Blaze the Trail -- every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Position Summary:

The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining all standards of cleanliness throughout the hotel, as directed.

Job Duties and Responsibilities:

The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.

1. Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel in a consistent manner.
2. Is responsible for maintaining and cleaning all equipment used throughout the course of a shift, as detailed in the SOP.
3. Maintains proper documentation of all duties accomplished during a working shift, as directed.
4. Reports all safety hazards or maintenance deficiencies for proper handling.
5. Abiding by all security/safety measures.
6. Greets all guests throughout the shift, responds to guest requests.
7. Performs all duties in a quiet and orderly manner.
8. Keeps the operating cart clean and neat with sufficient supplies.
9. Keeps the assigned floor clean and free of trash and linens.
10. Expeditently turns in any lost and found items on property to the management.
11. Replenishing each guest room with standardized amenities and materials.
12. Cleans any biohazard materials with proper safety equipment.
13. Performs all housekeeping related assignments and duties.
14. Reports room and hall deficiencies to PBX/Supervisor and follows up on completion.
15. Performs other duties as assigned by management.

Job Qualifications:

Ability to communicate with hotel guests, announcing arrival at the door, and comprehending special requests from guests. Ability to inspect and maintain areas for which responsible. Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies, and safety equipment. Ability to effectively and efficiently move around the work area. Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Excellent guest service and communication skills. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds, and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.

* Ability to clean as directed at an acceptable performance rate. Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions. If unable to speak or understand English, prior housekeeping experience is required.