Director, Clinical Quality Assurance
The Director, Clinical Quality Assurance leads GCP compliance and quality oversight for clinical programs and commercial products. This role is responsible for developing and implementing risk-based strategies; managing audits, inspections, and vendor oversight; and ensuring global regulatory compliance. This role partners cross-functionally to drive continuous improvement, inspection readiness, and sponsor oversight, while proactively identifying and mitigating quality risks. As a subject matter expert, this role establishes program support to uphold industry best practices and regulatory requirements.
This role is based in Waltham, MA without the possibility of being a remote role.
Primary responsibilities include :
- Inform and contribute to audit planning and strategy
- Perform and / or coordinate clinical site and vendor audits
- Oversee deviations, quality issues (QIs), CAPAs, effectiveness checks, root cause analyses, and associated KPIs
- Advise internal stakeholders and external partners on GCP compliance matters and identify emerging non-compliance trends
- Support inspection readiness activities and co-host regulatory inspections
- Develop and deliver GCP-related training; contribute to the creation, revision, and maintenance of policies, SOPs, and work instructions in alignment with global regulatory requirements
- Conduct and / or manage the qualification and oversight of service providers
- Ensure service providers adhere to quality programs and applicable regulations, maintaining inspection readiness
- Assess and escalate compliance risks identified through audits to protect subject safety, data integrity, and business continuity
- Lead or support the preparation for and response to regulatory audits and inspections, ensuring adherence to requirements and timely resolution of findings
- Support investigational new drug (IND) applications and related correspondence with global regulatory authorities
Education and skills requirements :
Bachelor's degree in a scientific, allied health, or medical field required; Master's degree preferredMinimum of 10 years of progressive experience in the pharmaceutical or biotechnology industry, including at least 5 years in a Clinical Quality Assurance role (or an equivalent combination of PV and QA experience)Deep knowledge of global regulations (e.g., FDA, EMA) and guidelines (e.g., ICH, GVP, GxP), including safety reporting requirementsBroad clinical development experience across all phases (Phase I through BLA / NDA)Strong understanding of GCP quality principles spanning preclinical, clinical, and commercial stagesProven experience developing and implementing risk-based clinical quality assurance programsDemonstrated success leading clinical site and supplier audits, managing regulatory inspections, and responding to findingsSkilled at effectively communicating quality events and outcomes to internal stakeholdersExcellent interpersonal, verbal, and written communication skillsWorking knowledge of multiple therapeutic areas is a plusResults-oriented, with the ability to set clear objectives, manage competing priorities, and meet dynamic timelinesFlexible and creative problem solver with a proactive mindsetHighly collaborative team player who fosters open communication and cross-functional cooperationWillingness to travel up to 20% based on business needs