OFFICE AUTOMATION ANALYST - 76004021

Office Automation Analyst – 76004021

Agency : Highway Safety and Motor Vehicle – Florida Department of Highway Safety & Motor Vehicles (FLHSMV)

Position Number : 76004021 | Pay Plan : Career Service | Salary : $37,000.08 annually | Closing Date : 11 / 23 / 2025

Contact Person : Coretha Gaymon, (850) 617-2225

Location : Tallahassee, FL

Job Overview

This role reports to the Technical Assistance Center Systems Project Administrator and provides systems administration and two‑tier support for the Technical Assistance Center, which offers front‑line support for all of the Department’s IT needs.

Responsibilities

• Provide systems administration and two‑tier support.
• Intake, classify, and manage all support requests accurately.
• Offer timely troubleshooting, diagnostics, and escalation of support requests.
• Act as the TAC vendor liaison.

Knowledge, Skills, and Abilities

Preferred Qualifications

Job Related Requirements

General Information

Benefits

Equal Opportunity and Veterans’ Preference

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring reasonable accommodation must notify the hiring authority in advance.

Florida supports a drug‑free workplace; employees are subject to reasonable suspicion drug testing.

Veterans’ Preference : Candidates eligible for Veterans’ Preference will receive preference in Employment for Career Service vacancies and are encouraged to apply. Eligible service members may receive waivers for post‑secondary educational requirements. Submit required documentation with each application (e.g., DD Form 214) by the close of the vacancy.

Career Service Program

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