Client Services Manager

A company is looking for a Client Services Manager - Remote.

Key Responsibilities

Serve as the technical lead for onboarding new merchants, providing integration and configuration assistance

Conduct data integration, platform configuration, and business process mapping tailored to merchant needs

Provide technical support to existing merchants and collaborate with cross-functional teams to resolve escalations

Required Qualifications

3-5 years of hands-on experience implementing or supporting API-based solutions

Experience with web-based and mobile integrations; familiarity with HTML, XML, JSON, and Javascript

Proven ability to map and transform client data into complex platforms or systems

Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent experience)

Background in payments, fintech, or related industries is a plus