Patient Services Rep

Job Description

Job Description

Description :

Tanner Clinic has an immediate opening for a Patient Services Rep at the Layton Antelope A clinic.

Hours : FT, M, T, Thu 7 : 30 AM - 3 : 30 pm, Friday 7 : 30 AM - 1 : 30 PM

Essential Job Responsibilities :

• Greet patients in a warm, friendly, and prompt manner
• Gather patient and insurance information efficiently and accurately
• Collect and process co-pays from the patient at the time of service
• Generate fee slips with accurate physician information and obtain signatures on all legal documents when necessary
• Answer telephones, screen calls, take messages, and provide information to the appropriate source
• Enter patient data into the EHR system
• Direct and escort patients to physician offices
• Provide information to patients about how to make an appointment
• Assist patients with the use of wheelchairs and wheel them to the appropriate doctor’s office if needed
• Monitor the work area to ensure that it remains safe, secure, and well-maintained
• Work urgent care hours if required
• Other duties as assigned

Requirements :

Education : High school diploma or equivalent preferred

Experience :

Performance Requirements :

Knowledge :

Skills :

Abilities :

Equipment Operated : Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment : Position is in well-lighted office environment.

Mental / Physical Requirements : Involves sitting approximately 90 percent of the day, walking or standing the remainder.