Regional Manager

Regional Manager

The Regional Manager is responsible for a specified geographic region of Planet Fitness locations including the overall top line revenue and bottom-line profitability of that region. Regional Managers will have between 10 and 40 PF locations per region. Regional Managers will have a 2-8 District Manager direct reports with up to 40 Club Managers reporting indirectly through the District Managers.

Essential duties and responsibilities include :

• Maintaining outstanding and consistent customer experience throughout all Planet Fitness locations in the region.
• Reviewing and analysis of daily, weekly, and monthly club and regional level key performance indicators to identify club performance trends and outliers.
• Effectively managing communication with all operations personnel within the region including consistent communication with District and Club Managers.
• Managing all budgets for the region including sales, payroll, and expense budgets.
• Identifying any potential operational or financial deficiencies in each club in the region. In conjunction with the District Managers, developing an action plan that addresses these deficiencies, ensures proper implementation, and follow up. Report back on the success of action plan, make changes if necessary.
• Responsible for annual sales budgets and KPI targets for District and Club Managers (includes partnership with finance).
• Managing vendor, landlord, and contractor relationships (partnership with Matt / Bernie).
• Responsible for the hiring, coaching, development, reviews, and potential disciplinary actions of District Managers within the region.
• Approving Club Manager monthly bonuses.
• Ensuring all operations, HR, and marketing processes and initiatives are fully executed at the club level.
• Managing the opening of new and acquired locations within the region including pre-sale, grand (re)opening, club remodel, or re-equip.
• Responsible for all escalated member and employee issues.
• Strategic recruiting / bench building.
• Planning / backfilling for DM vacancy.
• Establishing / fostering relationships with PFHQ and another franchisees / public image.

The Regional Manager's job is to manage all aspects of the Planet Fitness business within the region. Depending on the region's geography and number of PF locations within a region, the amount of time a Regional Manager should be in the clubs will vary but the goal will be to visit clubs that either need extra attention or have the most volume the most frequently.

Essential behavior requirements include :

Minimum qualifications include :

Physical demands include :

Benefits include :