Visual Interpreter PTE Job at AIRA in Washington

Overview

Join to apply for the Visual Interpreter PTE role at AIRA .

Aira is a visual interpreting service and assistive technology company on a mission to remove barriers and make the world more accessible. We operate 24 / 7 / 365 in three languages worldwide and provide service wherever there is an internet connection. Our live, human-to-human professional assistance supports people who are blind or have low vision. A Visual Interpreter answers live video calls and provides real-time, on-demand visual information and assistance to Explorers (customers).

All candidates will be treated fairly, without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, military or veteran status, gender identity and expression, or any other factors protected by law. Accessibility accommodations are available upon request.

Responsibilities

• Clearly and accurately present on-demand visual information to blind and low vision customers.
• Consistently answer calls while scheduled and maintain a professional demeanor that supports the Aira mission.
• Engage with the team, contribute to organizational growth, and support other Visual Interpreters.
• Maintain strict data privacy standards and confidentiality; follow all Aira policies and procedures.
• Anticipate customer needs and provide exceptional experiences; apply constructive feedback to improve abilities.
• Adapt to changing priorities and various call scenarios; work effectively with all customers regardless of background.
• Develop and maintain positive working relationships with team members and Explorers; set high performance standards and take accountability for tasks.
• Operate within the Visual Interpreter Code of Professional Conduct.

Requirements

Key Skills and Qualifications

Preferred Qualifications

Aira’s Values and Operating Principles

Benefits

Accessibility Support

Aira is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at humanresources@aira.io.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Software Development

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