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Loss Prevention Specialist- North Port / Bradenton

Loss Prevention Specialist- North Port / Bradenton

Goodwill Industries Manasota IncBradenton, FL, US
28 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Loss Prevention Specialist

THE COMPANY :

At Goodwill Manasota, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill Manasota has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24 / 7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below.

THE POSITION :

As a TL of Loss Prevention, you will :

  • Awareness & Prevention :

Communicates, trains, and educates security and loss prevention programs and strategies.

  • Ensures and provides open and honest communication that encourages that all team members do not place themselves, donors or customers in harm’s way
  • Communicates and supports Goodwill’s drug-free workplace, strives for and maintains a positive work environment following Goodwill’s Core Values and Guiding Principles
  • Understands represents Goodwill’s zero tolerance for harassment, substance abuse, workplace violence, failure to report medical incidents (work or non-work related), and theft or other related offenses
  • Supports assessment, creation, and training of loss prevention and asset protection strategies to determine effectiveness and make necessary changes to support business needs.
  • Facility Protection and Corporate Security :
  • Investigates disturbances such as alarm calls, unlawful intrusion / trespass, fires, property damage, and other loss as needed.
  • Assists with integrity and elements of facility physical security system including locks, key control and issuing (including vehicles, fobs / access control, and alarm systems as assigned based on territory.
  • Assists with managing all aspects of key and alarm control access and procedures.
  • Monitors facilities for security, loss prevention, and other operational activities using video surveillance system.
  • Partnership :
  • Partners with stakeholders / different appropriate department leaders and manages process to ensure that all open cases are closed timely.
  • Monitors and utilizes Loss Prevention Support (LP Support) Helpdesk system to address, triage, and resolves issues and departmental requests in a timely fashion per Service Level Agreement (SLA) timelines.
  • Monitors Digital Video Recording at designated facilities and communicates operational / placement / quality issues.
  • Respond and assist to all critical incidents and emergency response situations including communication, problem solving, and remediation.
  • Training :
  • Ensures 100% customer satisfaction and buy-in while delivering training.
  • Partners in new hire orientation Loss Prevention training and supports Safety training as assigned.
  • Supports Leadership by providing feedback and coaching while on the field.
  • Assist in the developing of Loss Prevention related training courses or content.
  • THE BENEFITS :

    Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, DailyPay, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

    THE QUALIFICATIONS :

  • Ability to provide one-on-one and group training and knowledge sharing.
  • Effective communication, decision making, and problem-solving skills.
  • Effective team building and business partner in all aspects of the organization
  • Excellent conflict resolution, negotiation, and interview skills.
  • Proficiency with Microsoft Office, Excel, Word, Outlook, PowerPoint.
  • Strong public relations and customer service skills.
  • Proficiency in operating digital platforms and systems including RM / LP management and video systems.
  • Ability to maintain high level of confidentiality regarding investigations and employee information.
  • Ability to develop and maintain effective working relationships.
  • TRAINING AND EXPERIENCE :

  • 2-5 years+ : loss prevention / asset protection experience in a multi-unit capacity preferred, or equivalent experience.
  • Minimum 2 years : CCTV, Burglar, Fire alarm Maintenance / Monitoring technical skills
  • Access Control (Key & Lock Systems / Electronic systems)
  • Relevant Bachelor’s degree preferred
  • LPQ / LPC, Wicklander-Zulawski Interview and Interrogation, or other certification a plus
  • SPECIAL REQUIREMENTS :

  • Incumbent must possess a valid driver’s license and be able to drive a privately owned vehicle to travel throughout the Goodwill territory to visit stores and locations, on a regular and recurring basis. Thus, having a privately owned reliable means of transportation is a requirement of this job.
  • Occasionally and only under special circumstances, incumbents may be required to drive a company vehicle.
  • Must be available to work a flexible schedule including days, nights and weekends to meet the needs of the organization.
  • This position is safety-sensitive and requires drug testing
  • This role may require access to facility keys and alarm systems
  • See full job description attached.

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    Loss Prevention Specialist • Bradenton, FL, US

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