IT Solution Manager, Planning & Assembly

Why Join Fossil Group?

At Fossil Group, we are a global team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by our core values : Authenticity, Grit, Curiosity, Humor, and Impact . If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.

Make An Impact :

We are seeking a talented and driven Solution Manager to join our IT Supply Chain Center of Excellence (CoE) team. As a Solution Manager, you will be responsible for defining and owning the capabilities of the CoE in alignment with business partners and IT objectives. An ideal candidate will possess deep expertise in solution design, a strong understanding of business processes, and excellent communication skills.

This role is a hybrid position, requiring you to be onsite Monday through Thursday, with the option to work remotely on Fridays. You will report directly to the Portfolio Director.

What you will do in this role :

• Defines and owns CoE capabilities in alignment with business partners and IT objectives.
• Owns and maintains the capability catalog.
• Executes the CoE Roadmap aligned to business objectives and IT objectives.
• Manages solutions, continuous improvement efforts, and capability development.
• Responsible for solution design, including the mitigation of risks and issues, to support business objectives.
• Responsible for mapping end-to-end business processes to solution capabilities across CoEs and coordinating with other Solution Managers as needed.
• Accountable for communicating the capability roadmap and IT objectives to all key stakeholders, including business partners, IT Operations, Regional IT Partners, and other IT CoEs.
• Maximizes the use of all business-value-added capabilities within the CoE.
• Manages all Service Requests (SERs) within their assigned capability area.
• Manages the supportability of solutions, including the integrity of the upgrade path.
• Accountable for ensuring all parties involved in the integration, operational, run, security, compliance, and governance aspects of the solution are consulted in the implementation of a project.
• Validates and signs off on new solution delivery for both projects and SERs.
• Remains current on vendor product roadmaps, best practices, and their impact on the company's solutions.
• Identifies opportunities for application rationalization, including applications with duplicate capabilities.
• Looks for the root cause of incidents and problems.
• Writes and maintains knowledge articles for Service Delivery.
• Determines the testing strategy for implementation during the planning phase.
• Drives maintenance of the solution, including the need for patching and analysis of the patching heat map to advocate for funds.
• Owns the relationship with the vendor and establishes the Statement of Work.
• Provides health care of the solution after its delivery.
• Utilizes the FIT resources as needed and appropriate for development work on their capability area.
• Additional duties may be assigned as needed to support business goals.

Who You Are :

Required Qualifications

SAP APO (SNP, CTM, Optimizer, CIF)

Preferred Qualifications

What We Offer :

At Fossil Group , we embrace purpose and take every opportunity to work together to make the world a little better. We're committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know at careers@fossil.com.