Manager, Enterprise Account Management

Job Description :

WideOrbit is seeking a visionary and results-driven senior leader to head our Enterprise Account Management (EAM) team reporting to the VP of Sales, representing our most strategically important accounts. This leader will be responsible for coaching and mentoring a customer-facing team that will focus on driving strategic growth, operational excellence, and cross-functional alignment within our top customers. The ideal candidate will be a high-impact leader with an understanding of enterprise sales motions, account planning strategies, and customer success best practices.

Here's what success will look like :

Opportunity Identification & Account Planning

• Partner closely with Sales to align EAMs to strategic accounts and sales motions
• Drive co-creation of account plans that surface expansion, upsell, and cross-sell opportunities
• Ensure consistent execution of customer health and adoption strategies across accounts, ensuring customer retention
• Align with sales leadership to coach EAMs on consultative selling techniques and value articulation
• Design and develop account reviews that take a customer-first approach, validating what we know about our customers businesses and how we are partnering to help them grow. Demonstrate to customers at every opportunity the value of WideOrbit as a partnership.

Operational Efficiency

Cross-Functional Collaboration

Issue Escalation

Team Leadership & Growth

Success Metrics :

To thrive in this role, we're looking for :

Physical Requirement :

Location : This position can be based in any of our offices. Remote / Telecommute will also be considered. Up to 50% Domestic and International travel is required.

Pay Range : $120,000- $160,000, Sales Incentive & Annual Variable Bonus

Compensation :

The compensation range listed, and a general description of other compensation and benefits will apply to this position. Various factors are considered to determine compensation ranges including market data, location, experience, qualifications, and skills. WideOrbit reserves the right to pay more or less than the salary and benefit information posted.

Benefits & Perks :

Besides a great work environment with smart and friendly coworkers, direct access to leadership and knowledge about how your work impacts company success, here are some of our benefits and perks :

A competitive salary, health insurance, sabbatical leaves, great vacation package, work / life balance, life event benefits, casual work attire, 401(k) match, and plenty of opportunities to grow!

Equal Opportunity Employer :

We are committed to treating all applicants fairly, WideOrbit is an equal opportunity employer that prohibits unlawful discrimination based on race, color, religion, sex, national origin, age, physical or mental disability, medical condition, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. Additionally, we consider qualified applicants whose histories are impacted by our justice system, consistent with applicable federal, state, and local law.