Field Service Technician

Joe Warren & Sons Co., Inc.Cambridge, MA, US

30+ days ago

Job type

Full-time

Quick Apply

Job description

Field Service Technician - Commercial Refrigeration & Kitchen Equipment Join the Joe Warren & Sons Co. (JWS) family, a dynamic force in commercial refrigeration and food equipment services across New England.

Since 1991, our family-led business anchored in Norwood, MA, has combined an industry-leading reputation for quality service with a profound respect for our community and team.

As we chart an exhilarating growth phase, we're eager to bring aboard a Commercial Refrigeration Field Service Technician .

Total Compensation :

$60,000.00 - $115,000.00+ per year based on experience Field Service Technician Responsibilities Travel to client sites to diagnose and repair refrigeration and ice machine equipment.
Ensure clear and accurate paperwork for all customer services.
Coordinate with the Parts Department for precise parts identification and ordering.
Ensure timely and professional installation of ordered parts.
Keep the service truck tidy and maintain an organized inventory of parts and tools.
Engage with manufacturers, sales reps, dealers, and customers.
Identify service challenges, gather relevant data, and formulate effective solutions.
Collaborate with manufacturers for equipment diagnosis when required.
Offer top-tier service and clearly communicate service requirements to customers.
Advocate for and suggest additional JWS services to customers as appropriate.

Physical requirements :

Role involves physical activity, including walking, standing, driving, sitting, squatting, kneeling, reaching overhead, bending, twisting, and turning for the better part of an 8-hour workday.

Additionally, candidates should be prepared for windshield time, which involves driving between client locations to perform service visits.

Field Service Technician Qualifications EPA certification and a strong emphasis on safety.

Ability to climb stairs and ladders.

Adept at multitasking and adapting to varying tasks.

Emphasis on customer understanding and satisfaction.

High School diploma or GED and a valid driver’s license.

Ability to lift and carry items weighing up to 75 pounds.

Independent worker and effective team collaborator.

Proficiency in using hand tools.

Demonstrated ability to complete assignments with little to no supervision.

Previous experience in gas, electric, plumbing, and / or steam repairs is an asset.

Minimum of 5 years of experience in refrigeration / ice machine and / or similar commercial kitchen equipment repair or a related field.

Strong organizational skills and a proactive, team-oriented mindset.

Physical capability to undertake tasks requiring walking, standing, driving, sitting, squatting, kneeling, reaching, bending, twisting, and turning for up to 8 hours.

Field Service Technician Benefits :

Attractive compensation package with periodic reviews, bonuses, and increments Very competitive 401k with a 4% Safe Harbor Match Comprehensive Health Benefits : Medical, Dental (FREE), Vision, and HSA Ready-to-Go Company Vehicles : Equipped with all necessary tools and equipment.

Flexible On-call with Overtime :

Infrequent on-call schedules and plentiful OT opportunities with incentive pay.

Career Growth :

Paid training, tuition assistance, and numerous advancement opportunities.

Mentoring Incentives :

Earn extra by mentoring through our Experienced Training Program.

Life & Disability Insurance for your peace of mind Benefit from our company-wide Bonus incentive program with quarterly payouts Enjoy 9 company-funded holidays along with generous PTO Robust career progression opportunities Referral bonuses for expanding the JWS family Vast training and professional development prospects We are currently unable to sponsor work visas for this position.

Applicants must be authorized to work in U.S. without sponsorship. As an Equal Opportunity Employer, we provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws. Powered by JazzHR

Create a job alert for this search

Field Service Technician • Cambridge, MA, US

Related jobs

Field Service Technician

Rittal LLCBoston, MA, US

Full-time

Quick Apply

Field Service Technician Seeking hands-on Field Service Technician with industrial & commercial HVAC experience!.If you have HVAC, climate control, industrial chillers maintenance, repair exper...Show moreLast updated: 12 days ago

Promoted

Technician, Field Svc III

Canon U.S.A., Inc.Dedham, MA, United States

Full-time

The best problem solvers are true knowledge seekers.Providing a high level of technical support is no simple feat in dynamic environments. You must be willing to learn and comprehend new products an...Show moreLast updated: 2 days ago

Promoted

Field Service Technician - SITECH

Milton CATStoughton, MA, United States

Full-time

Field Service Technician - SITECH.Job Locations US-MA-Stoughton ID 2025-5673 Category Service / Technician Type Full-Time (FT) ...Show moreLast updated: 30+ days ago

Promoted

Certified Field Technician - Northeast US

Window NationBoston, MA, US

Permanent

Certified Field Technician - Northeast US.We're hiring a Certified Field Technician to join our team, supporting the Boston, MA, and New Haven-Milford, CT metro areas, including surrounding communi...Show moreLast updated: 30+ days ago

Promoted
New!

Field Service Technician

Shimadzu Scientific InstrumentsBoston, MA, United States

Full-time

Based on your location, a Cost of Living Adjustment (COLA) is available as part of the total compensation package.Established in 1975, Shimadzu Scientific Instruments is one of the largest supplier...Show moreLast updated: 14 hours ago

Promoted

Technician, Field Svc II

Canon U.S.A., Inc.Dedham, Massachusetts, United States, 02026

Full-time

Quick Apply

Spotting a solution and fixing a problem is a tremendous technical skillset.It requires diligence, determination, and a knack for knowledge. If so, Canon USA, an innovator of technology, solutions, ...Show moreLast updated: 30+ days ago

Promoted

B-Level Technician

Finch Turf, Inc.Avon, MA, United States

Full-time

Friendly and supportive environment.Great benefits and compensation.Self-motivated and willing to learn.Adaptable to changing priorities. Good work ethic and positive attitude.Travel to and from var...Show moreLast updated: 30+ days ago

Field Service Technician I

NCR VoyixPlymouth, Massachusetts, United States

Full-time

Quick Apply

TITLE : Field Service Technician I.POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY : .Are you a Field Technician? Field Engineer? Service Technician?. Or do you want to start a career in this field?...Show moreLast updated: 30+ days ago

Field Service Technician 1

Hobart ServiceWalpole, Massachusetts, United States

Full-time

Quick Apply

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates natio...Show moreLast updated: 30+ days ago

Field Service Technician II

Technical Safety ServicesBoston

Full-time

Quick Apply

Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States.Our customers include leading life sciences and healthcare companies and renowned re...Show moreLast updated: 3 days ago

Promoted

Field Service Technician

MazakNashua, NH, United States

Full-time

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers.Field Service...Show moreLast updated: 30+ days ago

Field Technician

CennoxSomerville, MA, US

Full-time

Quick Apply

EXPERIENCED FIELD TECHNICIANS NEEDED IN SOMERVILLE, MA Cennox is seeking an enthusiastic Field Technician to join our expanding Field Services division. We are looking for passionate, experien...Show moreLast updated: 4 days ago

Promoted

Field Service Technician

Rite-HiteNorth Reading, MA, United States

Full-time

Service Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our custome...Show moreLast updated: 30+ days ago

Promoted

Biomedical Field Service Technician

AgilitiAndover, MA, United States

Full-time

At Agiliti, we believe every interaction has the power to change a life.We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare fac...Show moreLast updated: 2 days ago

Promoted

Field Service Technician I

Canon U.S.A., Inc.Cumberland, RI, United States

Full-time

If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know y...Show moreLast updated: 2 days ago

Field Service Technician

TrunoBoston, MA, USA

Full-time

Quick Apply

This individual is on the front line, ensuring customer satisfaction by responding to requests for onsite service at customer locations in their assigned territory. This position requires daily trav...Show moreLast updated: 24 days ago

Field Service Technician

UBEO Business ServicesRockland, MA, US

Full-time

Quick Apply

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Technician to join our team in Rockland, Massachusetts.UBEO is a d...Show moreLast updated: 30+ days ago

Promoted

Field Service Technician

Viken DetectionBelmont, MA, United States

Full-time

Viken Detection is seeking a detail-oriented and experienced.In this role, you will be a crucial part of our global customer support effort, responsible for the worldwide training of service partne...Show moreLast updated: 15 days ago