General Manager

General Manager – Digital Print Services

Company : ARC Document Solutions

Location : Miami, FL

About the Role

ARC Document Solutions is seeking a motivated and experienced General Manager to lead our service centers in Miami, FL. This role is ideal for a strong communicator with a positive, objective mindset and a passion for team leadership. You’ll oversee operations and sales alignment to ensure exceptional customer service and business performance.

Key Responsibilities

• Oversee daily operations of digital print centers, including production control, customer service, and quality assurance.
• Lead hiring, training, and performance management of staff.
• Manage the financial and operational aspects of the branch.
• Coordinate with regional teams to prioritize workflows and optimize machine usage.
• Monitor staff productivity and operational efficiency.
• Identify and implement cost‑saving strategies and process improvements.
• Handle administrative tasks such as invoicing, order processing, shipping / receiving, and inventory tracking.
• Engage in production tasks and maintain customer communication throughout job lifecycles.
• Foster a culture of continuous improvement and best practices.
• Support other departments as needed.

Qualifications

What We Offer

Our Culture

We’re one team, one company. Our outstanding culture is a key part of our success, and we’re looking for someone who thrives in a collaborative environment.

About ARC Document Solutions

ARC (NYSE : ARC) provides technology and services to a wide range of industries, with a strong focus on architecture, engineering, and construction. With 170 service centers worldwide and secure cloud‑based document storage, we serve thousands of customers across the globe.

Accessibility

If you require reasonable accommodation during the application or hiring process due to a disability, please email jobs@e-arc.com with “Accommodation Request” in the subject line.

Recruitment Agencies

ARC does not accept unsolicited resumes from agencies and is not responsible for any fees related to such submissions.

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