Field Account Manager- Industrial- East Bay- Oakland, CA

Field Account Manager (FAM)

As a Field Account Manager (FAM) you will be responsible for selling MRO (maintenance, repair and operations) supplies along with Jan / San products (Janitorial and Sanitary Supplies) to an established portfolio of customers to maintain and drive sales. The territory covers the East Bay, Oakland, Berkeley, Fremont, Hayward and Concord. This position offers a competitive base salary plus sales incentive bonus, laptop, cell phone and mileage reimbursement.

Proactive sales professional with organizational skills

Ability to prioritize selling activities and administrative tasks

Able to build and maintain strong relationships with customers, vendors, and internal team members

Develop and execute a strategic sales plan to manage existing customer base.

Experience with consultative / solution selling preferred

Proficiency in Salesforce, or similar CRM

Proven ability to meet or exceed sales goal

3+ years business to business (B2B) field sales experience

Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. This position requires operation of a personal vehicle and such operation is done consistently more than 50% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Manages sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while also overseeing the planning, forecasting, and reporting of sales activities and competitive pricing tactics.

Generates a strategic sales call schedule and engages in face-to-face customer visits to identify vital opportunities and enhance sales revenue through the promotion of value-added solutions, skillfully navigating objections, and adversities.

Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plan using a company designated customer relationship manager tool.

Focuses on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth opportunities.

Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, all while maintaining industry-specific product knowledge and a deep understanding of specialized services to effectively cater to client accounts.

Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives.

Reviews customer portfolio to identify and drive action with underperforming accounts.

Collaborates with inside sales to support business growth and development.

Identifies key barriers / core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.

Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.

May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.

Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes or odors.

Most of the time is spent sitting in the same position or standing / walking and / or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).

Typically requires overnight travel less than 10% of the time.

Typically requires BS / BA in a related discipline. Generally 5-8 years of experience in a related field OR MS / MA and generally 3-5 years of experience in a related field. Certification is required in some areas.

Pay Range $77,000.00-$113,500.00 Annual

HDS provides the following benefits to all permanent full-time associates :

Medical (with Prescription drug coverage), dental, and vision plans

Health care and Dependent Care FSA (as applicable)

401(K) with company match

Paid Holiday, Vacation, Personal Time, and Wellness Day

Paid Sick Time

Life and Accidental Death & Dismemberment Insurance

Short and Long-term Disability Insurance

Critical Illness Insurance

Accident Insurance

Whole Life insurance

Commuter Benefits

Tuition Reimbursement

Employee Assistance Program

Adoption and Surrogacy Assistance

CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

HD Supply is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.