Harrison High School Member Service Representative

Harrison High School Member Service Representative

Branch and Retail

West Lafayette, IN

ID : 1042-588

Part-Time

Please APPLY AT :

https : / / jobs.silkroad.com / PurdueFCU / PurdueExternalPortalpurduefedcareerssilkroadcom

The Harrison High School Member Service Representative will be accountable for providing accurate, professional, and knowledgeable member service to all Purdue Federal members and potential members.

Assisting sales staff in exceeding monthly branch production goals by referring Purdue Federal products and services. Must comply with all SAFE Act regulation procedures.

Employees are expected to

demonstrate and maintain an up-to-date knowledge of and ensure compliance with applicable regulatory requirements, including but not limited to BSA, OFAC, CIP, and internal policies and procedures.

Duties an d R e sponsibil i ties (E sse n tial F u ncti o n s) :

Member Service

Process member transactions accurately, efficiently and timely by focusing on balancing

Successful problem resolution and assistance to members regarding products and services

Increase member product usage through exchanges and effective relationship building

Inform and educate members on Purdue Federal products and services described in

Maintain product knowledge and expertise on Purdue Federal products and services.

Support Sales Staff

Assist in meeting branch production goals by focusing on deepening relationships through referrals

Process incoming mail

Branch Security and Compliance

Ensure compliance with all Federal and State regulations

Ensure compliance with all Purdue Federal compliance and procedures up to and including Morning Glory and proper closing procedures

Individual and Team Development

Cross-training

Professional development

Marketing Ambassador

Build Purdue Federal Credit Union's brand awareness in your school.

Occasionally represent the credit union during athletic or other school events by sharing products and services offered to our members and handing out promotional items specific to your school.

Required Skills

Knowledge, S k ill, and Abi l ity Requir e me n ts :

Must be a Harrison High School Student

Ability to communicate, verbally and in writing, in a professional manner when dealing with employees, members, vendors and company contacts

Competent computer skills

Ability to follow the core values of honesty, integrity, mutual respect, pride and ownership

Member service skills

Problem solving skills

Sales experience

Purdue Federal Credit Union is an Equal Opportunity Employer / Veterans / Disabled