HVAC Installer

Job Description

Job Description

About the Role : As a Comfort Consultant, you will listen to the needs of customers, working with them to determine the best new equipment to meet their needs. Your strong sales skills, technical knowledge, and customer-centric approach will be instrumental in driving sales, building relationships, and contributing to our continued success.

About Us :

Since 1946, HL Bowman has remained a family-owned business. Our current Enders team of father-and-son owners, Dennis and Bryan Enders, are the second and third generations at our helm. Back in 1946, Herb Bowman started the business with Dennis’s parents. After Herb stepped down due to illness, Dennis’s parents continued the business with the American business dream in their sights—growing it organically with just the two of them.

At HL Bowman, we treat both our residential and commercial customers with respect. You are family to us. From our very beginning, we base how we treat you on how we want to be treated. This resonates throughout every aspect of our HL Bowman team—from our phone interactions to our home appointments to our billing.

Key Responsibilities :

• Engage with residential customers in person, over the phone, and via email to understand their HVAC needs and offer suitable solutions.
• Conduct thorough on-site assessments of customers' HVAC systems, identifying issues, recommending upgrades or repairs, and providing cost estimates.
• Present and explain the features and benefits of our HVAC products and services, addressing customer concerns and objections.
• Prepare accurate and detailed proposals, contracts, and sales agreements for customers.
• Collaborate with the installation team to ensure a seamless handover of projects and exceptional customer satisfaction.
• Develop and maintain strong relationships with new and existing customers, fostering customer loyalty and generating repeat business.
• Proactively seek out and follow up on sales leads, referrals, and opportunities to expand our customer base.
• Stay up-to-date on industry trends, product knowledge, and advancements to deliver informed recommendations to customers.
• Achieve and exceed sales targets and quotas, consistently delivering outstanding sales performance.
• Maintain accurate records of sales activities, customer interactions, and sales pipeline using CRM software.
• Participate in regular sales meetings, training sessions, and professional development opportunities.
• Collaborate with the marketing team to implement sales campaigns, promotions, and lead generation strategies.

Qualifications :

Interpersonal Qualifications :

Why You’ll Want to Work Here :

Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint.

We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values – winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies with over $5bn of assets under management, and ZBS Partners, a leading roll-up incubator.

Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.