Soccer Club Manager

Benefits : Employee discounts

Flexible schedule

Paid time off

Parental leave

Benefits / Perks

Paid training

Paid time off

Employee discount

Flexible Scheduling

Competitive Compensation

Job Summary

KidsUnited is a Soccer Development Center for early development. Are you looking for a fast-paced, fun, and exciting career? KidsUnited is the leading brand in early development through soccer. We are looking for a Club Manager to join our energetic team! The ideal candidate is self motivated, organized, and personable with a drive for success and opportunity. You have previous sales and management experience, can demonstrate premium customer service abilities, are out-going, enthusiastic, and have ambition to grow with a developing brand. The Club Manager is responsible for overseeing all operations of the club as well as meeting and exceeding all key performance sales goals.

Responsibilities

Lead and coordinate initial and ongoing sales drivers

Responsible for overseeing the sales process and systems

Manage, monitor, coach, develop and evaluate the performance of the staff

Monitor the hiring, training and scheduling of all KidsUnited staff

Responsible for recruiting and on-boarding all new KidsUnited employees

Model all studio activities through self-involvement (leading by example)

Train and mentor subordinates for ongoing success and future growth

Properly empower, monitor and evaluate specifically assigned responsibilities of sales team

Be promotionally-oriented and have the ability to direct sales through company required outreach programs

Provide and maintain the highest level of customer service

Provide effective decision making regarding customer service issues

Greet members, guests, and prospective members

Answer phone calls and assist members

Communicate with leads and potential members through calls, texts, emails, and in-person meetings

Provide an excellent onboarding experience

Assist members with resolving any concerns or complaints

Properly managing and exceeding all KidsUnited sales and operational budgets

Qualifications

High school diploma / GED required

Proven sales leadership REQUIRED!

Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

Min 2-3 years of previous sales experience required

Min 2-3 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination

Strong work ethic, integrity, and professional demeanor

Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

Solid verbal and written communication skills required

Ability to multi-task and manage client and staff concerns

Ability to work and function in a TEAM environment

Flexible to work day, evening and / or weekend hours as needed

Spanish speaking preferred

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