Lead Associate

Lead Associate - Quick Commerce

Since opening our doors in 1995, Amazon has consistently redefined what's possible in retail and delivery. Today, we're pushing these boundaries even further with our Quick Commerce initiative - bringing essential items to customers in as little as 30 minutes. This revolutionary approach to convenience embodies our Leadership Principle of Customer Obsession, as we work to become Earth's most customer-centric company.

Quick Commerce is an innovative division within Amazon that transforms how customers receive their everyday essentials. Operating from strategically positioned micro-fulfillment centers in high-density metropolitan areas, we deliver everything from groceries and household items to tech accessories, meeting our customers' immediate needs with unprecedented speed and reliability.

Lead Associates are the cornerstone of our Quick Commerce operations, managing our fastest delivery model yet. In this role, you'll independently lead site operations and make real-time decisions to maintain our 30-minute delivery promise. You'll coordinate across multiple teams, manage inventory of fast-moving products, and ensure exceptional customer experience through precise execution.

Key job responsibilities include :

• Managing site operations independently with minimal supervision
• Making swift, independent decisions to meet customer promises
• Coordinating with delivery partners to maintain 30-minute delivery times
• Acting as escalation point for problem-solving
• Supporting Regional Area Manager
• Ensuring proper handling and rotation of diverse products, including perishables
• Processing deliveries and maintaining accurate inventory counts
• Operating digital systems for inventory management and tracking
• Operating warehouse equipment (pallet jacks, dollies, carts)
• Maintaining safety and quality standards while delivering at speed
• Working in various environments including coolers / freezers with moderate noise levels
• Flexibility to work across multiple locations within 10-mile radius