Key Responsibilities :
Staffing and Recruiting :
- Resume Screening and Interview Coordination : Review and screen resumes, schedule interviews for CDPC and Department Managers, and assist with candidate selection.
- Job Descriptions : Update job requirements and descriptions for all positions to ensure they reflect current needs and industry standards.
- Onboarding Setup : Set up UKG, email, computer, Marriott EID's, and other necessary logins for all new hires in both property-specific and PM Hotel Group systems prior to their first day of employment.
- New Hire Training : Create and execute new hire training schedules in collaboration with departmental teams.
- Orientation Scheduling : Schedule and set up new associate orientations, collaborating with CDPC for execution of orientation classes.
Administration :
Associate Support : Serve as the primary contact for basic questions related to payroll, benefits, property specifics, password resets, and other general inquiries.Incident Reporting : Complete incident reports for both associates and guests as needed, review them with CDPC, and share relevant information with the Support Center.Reporting : Generate and distribute reports related to associate turnover, The foundry and Marriott training, and other relevant metrics. Share these reports with the CDPC and General Manager.Paycheck Distribution : Distribute paychecks to associates in accordance with company polices.Development and Training :
Training Compliance : Ensure that the property remains current with all Marriott training requirements and PM Foundry certifications.Associate Challenges : Listen to and document associate challenges, communicating these with the CDPC, General Mangers, Managers, and Support Center as necessary.Documentation : Complete coach and counseling documentation as directed by the CDPC and administer it accordingly.Associate Engagement :
Celebrations : Organize and share birthday and anniversaries with the hotel team, fostering a positive work environment.Event Planning : Plan and execute monthly and yearly celebrations, including housekeeping week, holiday parties, and other special events.Surprise and Delights : Coordinate surprise and delight initiatives for associates, such as happy carts and other morale-boosting activates.Town Halls : Schedule, plan and execute quarterly town hall meetings in collaboration with the CDPC and management team.Qualifications :
Experience : Previous experience in People + Culture role, preferably within the hospitality industry.Skills : Strong organizational and communications skills. Ability to handle multiple tasks simultaneously and manage time effectively.Technical Proficiency : Familiarity with P+C systems and tools, including UKG, proficiency in standard office software.Interpersonal Skills : Ability to interact effectively with associates ay all levels and handle sensitive situations with discretion and professionalism.Customer Satisfaction :
Maintaining a positive guest and associate experience is crucial. Professionalism, courtesy, and respect should be upheld at all times.
Work Habits :
Work Habits should meet or exceed hotel standards for procedures, dress, grooming, punctuality and attendance. Adaptability, problem-solving skills, and willingness to learn are key.
Safe &Security :
Adhere to hotel security polices and procedures, including key controls, lifting heavy objects, using reporting safety hazards. Ensure the safety and security of guests and associates.
NOTE :
This job description is subject to change at the sole discretion of the company and does not create an employment contract. Each associate remains an "at-will" employee.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.